Customer Engineer I, Platform, SAISV, Google Cloud

Customer Engineer I, Platform, SAISV, Google Cloud Location: New York, NY, USA Job Level: Mid About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud for our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concept and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing and winning new business workloads and driving penetration testing within existing ones. You will have a breadth of technical expertise spanning infrastructure modernisation, application modernisation, data analytics and more. The US base salary range for this full‑time position is $105,000–$151,000 plus bonus, equity and benefits. Salary ranges are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience and relevant education or training. Please learn more about benefits at Google. Minimum qualifications Bachelor’s degree or equivalent practical experience. Four years of experience with cloud‑native architecture in a customer‑facing or support role. Experience with cloud engineering, on‑premise engineering, virtualization or containerisation platforms. Experience engaging with or presenting to technical stakeholders or executive leaders. Experience in programming languages, debugging, systems design, prototyping, demos or customer workshops. Preferred qualifications Experience selling technical solutions in one or more of the following: infrastructure modernisation, application modernisation, data management, data analytics, cloud AI, networking, migrations or security. Experience managing the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution). Experience building long‑term technical strategies to uncover new workloads with customers. Experience migrating applications and services to cloud platforms. Experience with security concepts such as encryption, identity management, access control, attack vectors and pen testing. Responsibilities Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions. Combine sales, programming and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and in‑depth workshops. Architect cross‑pillar solutions, drive technical wins and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase. Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams. Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. 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