Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Leader

Chipotle Mexican Grill

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOUu2019LL DO + In addition to following Chipotleu2019s policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed WHAT YOUu2019LL BRING TO THE TABLE + Be able to understand and articulate Chipotleu2019s Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience WHATu2019S IN IT FOR YOU + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit for more details. $18.55u2013$20.65 WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Leader in Northampton, MA vacancy
  • $85k - $130k

    A leading automotive group located in Northampton, Massachusetts is seeking an experienced Assistant Service Manager/Lead Service Advisor. In this leadership-track position, you will be responsible for enhancing customer experience and operational efficiency. Qualified... 
    Suggested

    Lia Auto Group

    Northampton, MA
    1 day ago
  • $65k - $125k

    A well-established auto group in Northampton is seeking an experienced Service Advisor to enhance customer experience and manage service operations. Ideal candidates will possess strong customer service and communication skills, alongside a valid driver's license. Responsibilities... 
    Suggested

    The Lia Group

    Northampton, MA
    1 day ago
  • $65k - $125k

    An automotive service company in Massachusetts is seeking an experienced Service Advisor to manage service operations and enhance customer experiences. The role includes overseeing service flows, clear communication of repairs, and supporting customer inquiries. Candidates... 
    Suggested

    Lia Auto Group

    Northampton, MA
    3 days ago
  • $50k - $65k

    A popular restaurant chain in Hadley, Massachusetts, is seeking a Service Manager. This role involves overseeing front-of-house operations, driving sales and guest satisfaction, and managing employee performance. The ideal candidate will have experience in restaurant management... 
    Suggested
    Flexible hours

    Texas Roadhouse

    Hadley, MA
    2 days ago
  • $65.55k - $80k

    A prestigious university in Massachusetts seeks a full-time Lecturer in Civic Engagement & Service Learning to begin in September 2026. Responsibilities include teaching courses in civic engagement, curriculum development, and coordinating CESL programs. Ideal candidates... 
    Suggested
    Full time

    UMass Amherst

    Amherst, MA
    2 days ago
  • $21.5 per hour

     ...Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising... 
    Local area

    Home Depot

    Hadley, MA
    4 days ago
  • Job DescriptionDepartment Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational

    Home Depot

    Hadley, MA
    4 days ago
  • $65k - $125k

    A leading automotive service company is seeking an experienced Service Advisor to join their team in Northampton, MA. The successful candidate will oversee service flow, ensure customer satisfaction through effective communication, and manage technician work distribution... 

    The Lia Group

    Northampton, MA
    4 days ago
  • $17.5 per hour

     ...above and being redirected, you must fully complete the application process on the follow-up screen. Overview This Event Services Lead position will have the opportunity to learn and get a hands-on look at the planning and execution of various Mullins Center... 
    Hourly pay
    Part time
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    AEG Presents

    Amherst, MA
    1 day ago
  • $40k - $65k

    A leading outdoor retail company is seeking an Internal Service Advisor/Delivery Coordinator to manage customer delivery processes and ensure satisfaction. The role requires strong communication and organizational skills, with responsibilities including guiding new owners... 

    Camping World

    West Hatfield, MA
    3 days ago
  • Clinical and Support Options, Inc. is hiring a Clinical Supervisor for the Community Behavioral Health Clinic's Emergency Services Program in Florence, Massachusetts. This position involves providing leadership and clinical guidance, as well as direct care coverage to... 
    Full time
    Flexible hours

    Clinical and Support Options, Inc

    Florence, MA
    2 days ago
  • We are searching for a highly experienced Director of Operations to lead and optimize multi-site manufacturing operations for a growing precision manufacturing organization within the aerospace and defense sector. This leadership role will be responsible for driving operational...

    Sterling St James LLC

    Northampton, MA
    2 days ago
  • $113.35k - $158.7k

     ...Stays abreast with current and emerging trends to provide leadership and coordination of MLS activities to provide highest quality services in assigned areas; as well as the highest quality management of internal operations. Leads, manages, supervises, and develops... 
    Permanent employment
    Full time
    Temporary work
    For contractors
    Work at office
    Remote work
    Work from home

    Acrnet

    Northampton, MA
    3 days ago
  • £56k per year

     ...discounts. FIM (Fulcrum Infrastructure Management) is a management services company, managing social infrastructure assets on behalf of our...  ...FM providers, boards and internal teams. Confident, hands‑on leader with commercial and financial awareness, able to manage budgets... 
    For subcontractor
    Work from home
    Monday to Friday
    2 days per week

    Fim Limited

    Hatfield, MA
    2 days ago
  •  ...individual tubing, hoses and fittings, and unmatched levels of customer service. Our state‑of‑the‑art hose assembly and testing facility...  ...or single‑use solution environments. Hands‑On Leadership: A leader with proven ability to be deeply involved in daily operations,... 

    Dayforce HCM

    Northampton, MA
    2 days ago
  • $17 - $22.7 per hour

     ...management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload. Assist Store... 
    Seasonal work
    Local area
    Night shift
    Early shift

    Michaels Stores

    Hadley, MA
    1 day ago
  • Florence Bank in Williamsburg, MA seeks a Teller Operations Manager/Customer Service Representative to manage the teller line, ensuring quality service while adhering to policies. The role includes training tellers, resolving customer issues, and managing cash operations... 

    Florence Bank

    Williamsburg, MA
    4 days ago
  • $24 - $26 per hour

     ...summary Date posted: February 27, 2026 Pay: $24.00 - $26.00 per hour Job description: Join Our Mission: GSSC - Geriatric Support Services Coordinator (Holyoke, MA - Hybrid) Pay Rate: $24-$26/hour Location: Holyoke, MA Schedule: Full-time, 35 hours/week | Hybrid... 
    Hourly pay
    Full time
    Remote work
    Flexible hours

    Human Service Forum

    Holyoke, MA
    1 day ago
  • $21.7 - $25.28 per hour

     ...with your Department Manager to act on them Ensure customer service is provided in all areas of the store and that your team has the...  ...and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility. You must be ambitious, an... 
    Hourly pay
    Local area
    Weekday work

    H&M Group

    Holyoke, MA
    7 hours ago
  • Job Summary The Strategy Division Manager (SDM) is responsible for the direct oversight and empowerment of employees in the following positions: Assessment Consultants, Business Strategists, and Client Engagement Manager (contracts). The SDM will report to the General ...
    Full time
    Work at office
    Remote work

    Second Wind Consultants

    Northampton, MA
    3 days ago
  • Join our team as a Service Manager at Texas Roadhouse! Oversee front-of-house operations, lead and develop staff, and ensure legendary guest experiences. If you excel in restaurant management, team leadership, and compliance, this is your chance to g

    Texas Roadhouse

    Hadley, MA
    1 day ago
  • A leading biopharmaceutical solutions provider in Northampton seeks a Director of Operations to oversee all operational aspects. The ideal candidate will have 7-10+ years in life sciences, focusing on manufacturing and regulatory compliance. Responsibilities include managing...

    Dayforce HCM

    Northampton, MA
    2 days ago
  • Summary This position provides administrative and technical support to the Chief of Facilities Management Service (FMS) at the VA Central Western Massachusetts (VACWM). The role performs a wide variety of administrative, technical, and program duties essential to support... 
    Contract work
    Temporary work
    For contractors
    Work at office
    Relocation package
    Monday to Friday

    U.S. Department of Veterans Affairs

    Northampton, MA
    2 days ago
  •  ...seeking a Facility Operations Specialist to provide crucial administrative and technical support to the Chief of Facilities Management Service. This role involves managing maintenance programs, ensuring compliance with safety standards, and coordinating repairs. Applicants... 
    Monday to Friday

    U.S. Department of Veterans Affairs

    Northampton, MA
    1 day ago
  • Sterling St James LLC in Northampton, MA is seeking a highly experienced Director of Operations to lead and optimize multi-site manufacturing operations within the aerospace and defense sector. The role focuses on driving operational excellence, production efficiency, and...

    Sterling St James LLC

    Northampton, MA
    2 days ago
  • A technology start-up developing sustainable solutions is seeking a Laboratory Manager to oversee operations in their Massachusetts facility. You will ensure high standards of quality, safety, and efficiency as production scales. The ideal candidate brings extensive lab...

    florrent Inc.

    Northampton, MA
    2 days ago
  • £56k per year

    A management services company is seeking an Operations Manager to lead the operational management of student residences. The ideal candidate will have over 3 years of experience in a similar role, particularly within PPP/PFI environments. Responsibilities include managing... 

    Fim Limited

    Hatfield, MA
    1 day ago
  • $17 - $22.7 per hour

    Michaels INC is seeking a Store Manager for the Hadley, MA location. This role involves leading operational processes to drive sales and profits while ensuring inventory management and a positive shopping experience. Responsibilities include assisting in scheduling, adhering...
    Hourly pay

    Michaels INC

    Hadley, MA
    3 days ago
  • $20.5 per hour

     ...that reinforce our commitment to our fitness community. What You’ll Do Serve as studio leader in absence of GM/AGM/COS Assess customer needs, maintain quality standards for services, and evaluate customer satisfaction Support the client experience with hospitality and... 
    Hourly pay
    Local area
    Shift work
    Night shift
    Weekend work
    Day shift

    Barry's

    Williamsburg, MA
    3 days ago
  • $17 - $22.7 per hour

     ...Responsibilities include managing inventory and merchandise operations, training team members, and providing exceptional customer service. Candidates with retail management leadership experience are preferred. The position offers a total base pay range of $17.00 - $22.... 
    Hourly pay

    Michaels Stores

    Hadley, MA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Leader. Be the first to apply!