Commercial Plumbing Service Technician

Job Description

Job Description

Description:

About Magnolia Plumbing, LLC

For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.

We believe the best service starts with the best people, so we hire the best and invest in their success.  

Magnolia Plumbing is seeking an experienced Commercial Plumbing Technician to join our growing team. This position is responsible for diagnosing, repairing, installing, and maintaining plumbing systems in commercial facilities, including offices, restaurants, retail stores, and medical buildings.

The ideal candidate has strong troubleshooting skills and experience working with leak detection, sensor-operated fixtures, grease traps, temperature control systems, and commercial water heaters. We are looking for a dependable professional who can work independently, provide excellent customer service, and deliver high-quality workmanship.

Now Offering up to a $10,000 Signing Bonus for Licensed Techs.

Competitive opportunities available for experienced unlicensed candidates as well.

Responsibilities

• Diagnose, troubleshoot, and repair commercial plumbing systems, including leaks, clogged drains, water pressure issues, and system malfunctions.
• Install, maintain, repair, and replace commercial plumbing fixtures, pipes, valves, fittings, and equipment.
• Service and repair commercial water heaters, including tank and tankless systems.
• Troubleshoot and maintain sensor-operated faucets, flush valves, toilets, and other commercial fixtures.
• Inspect, clean, and maintain grease traps and related plumbing systems.
• Perform leak detection and identify issues within water supply, drainage, and piping systems.
• Diagnose and repair hot and cold water distribution systems and temperature control components.
• Perform preventative maintenance, system inspections, and plumbing upgrades.
• Read and interpret blueprints, diagrams, and technical specifications when completing installations and repairs.
• Identify code violations, safety concerns, and potential plumbing system issues.
• Recommend appropriate repairs, replacements, and system improvements to customers.
• Explain plumbing issues, repair options, and service recommendations in a professional manner.
• Prepare accurate estimates, service reports, and documentation of work performed.
• Maintain accurate records of labor, materials, parts, and equipment used.
• Maintain service vehicle inventory, tools, and equipment according to company guidelines.
• Coordinate with dispatch, management, and other team members to complete service calls efficiently.
• Work independently or assist apprentices and other technicians on larger service projects.
• Participate in on-call emergency service as needed.
• Follow all company policies, plumbing codes, and safety procedures.

• Minimum of 5 years of commercial or industrial plumbing experience.
• Valid Journeyman or Master Plumbing License required.
• Current Backflow Certification required.
• Gasfitter License preferred, if applicable to the role.
• Strong knowledge of commercial plumbing systems, piping materials, fixtures, and equipment.
• Experience diagnosing and repairing commercial water heaters, grease traps, sensor-operated fixtures, and plumbing systems.
• Knowledge of leak detection, water distribution, drainage, and water pressure systems.
• Ability to read and interpret plumbing blueprints, diagrams, and technical specifications.
• Understanding of applicable plumbing codes, industry standards, and safety regulations.
• Ability to use plumbing tools, diagnostic equipment, and testing instruments safely and effectively.
• Strong troubleshooting, problem-solving, and decision-making skills.
• Excellent communication and customer service skills.
• Ability to work independently, prioritize service calls, and manage time effectively.
• Ability to maintain accurate service records and complete required documentation.
• Valid driver's license with a clean driving record.
• Ability to lift heavy materials and work in confined spaces, elevated areas, and commercial jobsite environments.
• Ability to work flexible hours, including overtime and emergency calls as needed.

Benefits & Culture

• Company Truck & Fuel Card.
• Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
• Company contributions to 401(k) and HSA.
• Company-paid Employee Assistance Program (EAP) and mental health coverage.
• Company-paid Basic Life Insurance Policy.
• Paid time off (PTO) available from day one.
• Empowered environment: we trust you to own your work.
• Opportunity to pursue trade school and ongoing professional development.
• Safety Incentive bonus.

As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.