Success Coach- English Language Learners

Success Coach- English Language Learners

Working from and reporting full-time to one of our Family Service Centers in Pennsylvania, the Success Coach will be responsible for guiding one or more cohorts of students toward college/career readiness through successful completion of the school program. The Success Coach's work with students will be balanced between academic support (in conjunction with virtual teachers) and advisory activities. In order to be successful in any role at CCA, employee must carry out all responsibilities in such a way that demonstrates and models the values of CCA, abides by all standards and behaves in a professional and engaged manner at all times. The Success Coach will assist teachers with educational and instructional activities, and non-teaching tasks. The Success coach will be responsible for the successful completion of the following tasks:

Responsibilities

Academic Support:

• Support students who are English Language Learners in learning the English Language and the culture of their community
• Arrange for translation services as necessary
• Assist students in their courses by providing motivation and support
• Work collaboratively with a team of teachers (virtual) to ensure that all students in the cohort are on track and successfully progressing through the program
• Assist students with daily assignments and projects to increase understanding
• Clarify directions, rubrics and project requirements
• Assist Virtual Teachers with keeping student records and data up-to-date, including cumulative files, online student and family information, attendance accounting, and logging all student and parent contacts
• Participate in the organization and administration of State Testing, as directed
• Maintain a positive, supportive, and engaging learning environment at all times
• Develop and implement strategies that encourage student collaboration and teamwork

Advisory Support:

• Support a cohort of students, ensuring that all students are successfully progressing through the program and that parents have a central point of contact for discussions on their student
• Monitor students' attendance, participation, and academic performance
• Develop and monitor individualized Action Plans for each student, including working with students to set goals for getting back on track and communicating with parents/caretakers and school staff
• Act as main point of contact for parents, teachers and other staff members regarding students in escalation; plan and deliver workshops related to general work/study habits, working effectively in teams, test-taking strategies and 21st century learning skills

Competencies

Excellent communication skills, both oral and written

Bi-Lingual (Spanish preferred)

Experience with the challenges of not being a native English speaker

Strong multi-cultural skills

Strong technology skills (especially with internet, Microsoft OS and Microsoft Office programs)

Customer focused approach

Ability to motivate and assist students with school coursework

High degree of flexibility

Demonstrated ability to work well in an innovative, fast paced environment

Ability to collaborate effectively as part of a team

Ability to work evening hours occasionally to support students and families

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role. Requires the ability to lift, squat, sit, bend or stand as necessary. Ability to travel to other sites/locations as needed.

Position Type

Full-time Non-Exempt Hourly

Travel

Travel may be needed for this position.

Required Education and Experience

Bachelor's degree or equivalent relevant experience

Bilingual Preferred Education and Experience

Possess Paraprofessional or Teaching Certification in Pennsylvania

Experience and demonstrated interest in working with youth (both strivers and strugglers) in a diverse urban environment

Experience working in a school or other educational environment

Additional Eligibility Qualifications

Valid PA Driver's License

Appropriate Automobile Insurance Coverage

Must be able to commute to a Family Service Center regardless of commute complexity. Candidates must reside within the Commonwealth of Pennsylvania.