Guest Services Representative - Residence Inn Akron, OH

Hotel Equities - - Responsibilities: Greet and welcome guests upon arrival; Register guests into the computer, verify reservations, address, and payment information; Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns; Assist with check-ins and check-outs; process payments and receipts; Upsell rooms and services to maximize occupancy and revenue