Lead Patient Service Representative Nampa Orthopedics Full-Time Days

Employment Type: Full time

Shift:

Description:

We are looking to hire a Lead Patient Service Representative in Nampa at our Orthopedics clinic! This position will be located at 4424 East Flamingo. Just a few blocks south of I-84 and Garrity, families in Nampa and surrounding areas have access to the most advanced surgical and non-surgical treatments at this clinic. The clinic hours are Monday – Friday 8:00 a.m. to 5:00 p.m.

This clinic is a great opportunity to work with tenured colleagues in a collaborative work environment!

As a Patient Service Representative at the Orthopedics clinic, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record to update required information.

Our ideal candidate will be comfortable working in a fast paced work environment while providing a high quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families and other colleagues. He or she will also have prior work experience in a medical setting. The ability to provide superior customer service will be essential in this position.

General Requirements:

• Prior customer service experience
• Basic understanding of the core Microsoft Suite offerings

Education:

• High school diploma or equivalent

Preferred Qualifications:

• Prior work experience in a medical setting with exposure to medical terminology and terms

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!

Visit to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.