LVN

Job Summary:
The Licensed Vocational Nurse (LVN) in Urgent Care is responsible for providing direct patient care that includes, but is not limited to patient assessment and planning, providing treatments, reporting pertinent information to Providers. The LVN collaborates with departmental staff to meet optimal patient care outcomes under the guidelines of the California State law defining the Nurse Practice Act.

• Obtain complete and accurate vital signs and assist patients to exam rooms. (patient Intake)
• Document patient vital signs, interactions, and all pertinent information in the EMR/EHR in accordance with departmental policies and procedures.
• Perform procedures as ordered by the Provider within scope of practice.
• Assist with patient triage, documenting presenting complaints, assessing acuity, and reporting promptly to the Provider.
• Monitor and maintain timely patient flow and room availability.
• Reinforce and participate in patient education efforts, including discharge instructions, confirming understanding with patients and families.
• Maintain adequate inventory of supplies in exam rooms, nurse stations, and workstations. Submit supply requests as needed.
• Clean and sterilize instruments, exam rooms, and workstations per departmental policies.
• Ensure departmental equipment is charged, sanitized after each use, and ready for patient care.
• Perform quality control testing on equipment and notify management of items needing maintenance or repair.
• Collect and process specimens including urine, blood, wound, throat, and respiratory swabs for laboratory processing.
• Assist Providers with urgent care procedures such as splinting, suturing, incision and drainage, nebulizer treatments, EKGs, and wound care.
• Administer medications, perform IV therapy, initiate/discontinue IV lines, and conduct blood withdrawals within scope of practice and departmental policies.
• Ensure appropriate handling, administration, and documentation of all medications ordered by the Provider, including narcotic medications as assigned.
• Ensure crash cart, emergency drugs, and equipment are fully stocked, operational, and readily available.
• Respond to emergency codes (Code White, Code Blue, Code Red) timely and within scope of practice. Participate in emergency preparedness and disaster drills.
• Maintain patient safety, confidentiality, and exercise universal precautions in all care.
• Perform laboratory quality control and proficiency testing, and assist with on-site testing when lab personnel are unavailable, including CLIA-waived testing.
• Ensure test results (including EKG and labs) are reviewed and initialed by the physician promptly.
• Remain knowledgeable of referral procedures and ensure accurate, timely follow-through for all referrals generated.
• Facilitate patient transfers to higher levels of care, ensuring accurate documentation and communication with EMS/hospitals.
• Provide coverage for other clinics within the department as needed.
• Accurately assess and complete fee tickets as required.
• Perform arterial blood withdrawal within scope of practice.
• Supervise and monitor patient care provided by Medical Assistants (MAs/CMA), providing mentorship and feedback.
• Assist with department orientation and training of new staff.
• Actively participate in departmental quality assurance (QA) and nursing/lab QA activities, identifying problems, proposing solutions, and evaluating outcomes.
• Complete nurse visit notes before the end of each shift.
• Utilize HVVMG computers and systems, including NextGen, Health iPass, and Artera, appropriately to perform job duties.
• Serve as an ambassador for Heritage Victor Valley Medical Group, positively shaping the patient and customer experience.
• Introduce yourself and your role clearly to patients and co-workers.
• Actively assist others by asking, "How may I help you?" and following through on commitments.
• Communicate expectations clearly, be accountable for your work, and demonstrate reliability.
• Practice professional, respectful communication, listen actively, use clear language, validate understanding, and avoid medical jargon.
• Demonstrate professionalism through tone, body language, and respect for cultural and individual differences.
• Answer phone calls professionally with a greeting, introduction, and offer to assist.
• Maintain a positive, team-oriented attitude-speak well of co-workers, avoid gossip, and foster collaboration.
• Keep patients and colleagues informed on how and when to contact you under normal and unforeseen circumstances.
• Stay current with urgent care-specific LVN competencies, including BLS/ACLS recertifications and ongoing training.
• Contribute to urgent care performance metrics (e.g., door-to-provider time, patient satisfaction, throughput) through efficient workflow and documentation. 3.41. Perform other duties as assigned.

The pay range for this position at commencement of employment is expected to be between $3.21 and $32.00/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Qualifications:

• Education: Graduate of an accredited LVN nursing program.
• Licensure: Current California Licensed Vocational Nurse (LVN) license.
• Certifications: Current BLS, ACLS and PALS are required within 6 months of hire.
• Experience: 1 year of LVN experience in a hospital or acute setting, preferred.
• Knowledge: Knowledge of California State law defining the Nurse Practice Act.
• Skills: Ability to communicate effectively with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.
• Skills: Ability to work independently. Ability to utilize critical thinking and judgment to solve problems.
• Skills: Ability to manage time effectively and prioritize tasks to meet established deadlines.