Business Transformation Analyst

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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PRIMARY PURPOSE : The Business Transformation Analyst supports enterprise-wide initiatives aimed at enhancing growth, performance, and innovation. This role collaborates across departments to identify and prioritize opportunities, applying analytical and data-driven capabilities to solve business challenges, and leverages AI to improve business processes. The Analyst requires a strong foundation in business problem-solving, data analysis, and the ability to translate insights into actionable strategies that drive meaningful change.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Supports enterprise-wide transformation initiatives that align with growth objectives and deliver measurable impact.
• Engages with stakeholders across departments to understand business needs and align transformation efforts with organizational goals.
• Assists in the design and delivery of transformation programs, coordinating with cross-functional teams.
• Utilizes AI tools and technologies to automate workflows, enhance decision-making, and accelerate innovation.
• Identifies, prioritizes, and implements high-impact AI use cases in collaboration with tech and business leaders.
• Utilizes analytical rigor to diagnose challenges, solve problems, and inform decisions.
• Drives adoption and cultural alignment through proactive change management and stakeholder engagement.
• Partners with leadership to define success metrics and monitors progress against transformation objectives.
• Tracks outcomes, manages risks, and embeds continuous improvement into all transformation efforts.

QUALIFICATIONS

Education & Licensing

Bachelor's degree in Business Administration, IT/Computer Science, Finance/Economics, Data Science/Analytics, or a related field from an accredited college or university preferred. Certified Business Transformation Professional (CBTP), Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PMI-PBA), or Management Professional (PMP) preferred.

Experience

Six (6) years of related experience in business analysis and data analysis, or an equivalent combination of education and experience required. Experience applying AI and analytics to business processes is highly preferred.

Skills & Knowledge

• Strong collaboration, influence, and communication skills.
• Analytical, innovative, and comfortable navigating ambiguity in complex organizations
• Working knowledge of large language models and AI applications.
• Excellent oral and written communication skills, including presentation skills
• Proficiency in Microsoft Office products
• Strong analytical and interpretive skills
• Effective time management and organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed performance competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodation.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.