Residential Plumber
Ace Hardware
Job Responsibilities Complete plumbing, drain cleaning and other related in‑home service calls. Build and establish customer rapport to ensure we are providing great service. Educate and assist customers on their home, finance options, and maintenance plans. Provide technical support to customers. Understand your sales criteria and hold yourself accountable for exceeding revenue goals. Be professional and knowledgeable: keep current on manufacturer’s products concerning installation, operation, maintenance, service, and repair. Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs and water heater installations to repipes with appropriate tools and materials for repair. Train and mentor apprentices as needed. Participate actively in all training exercises, morning meetings and retreats. Maintain a clean, organized job site and well‑inventoried truck. Provide exceptional customer service; present yourself as professional and knowledgeable to ensure satisfaction of our customer base and to win referrals and repeat business. Commit to high standards of ethics, honesty, and integrity. Job Requirements Must have a minimum of two years residential experience. Sales experience is a plus. Preference for knowledge in tankless, water treatment, and well pumps. Mechanical aptitude. Valid driver’s license and clean MVR. High standards for your work; excellence and integrity matter to you. A growth mindset and the desire to get better every day. The ability to hustle and thrive under pressure. Can be a true team player with a positive attitude at all times. Dependable and consistent in all areas. Physical Requirements Physical dexterity in limbs and digits to operate hand and power‑driven tools and equipment commonly used in the field. Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds. Ability to continually walk, stand, climb, stoop, bend, kneel, and reach in all directions. Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts. Ability to climb stairs and ladders and work in high, precarious places. Ability to sit and/or stand for extended periods of time. Ability to work outside; exposed to heat and cold. Ability to see and read with or without vision aids. Ability to hear and speak to exchange information. Ability to perform maintenance duties and read blueprints, drawings, and specifications. Skills Plumbing #J-18808-Ljbffr
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