Operations Analyst Intern Summer of 2027

Summary

The Operations Analyst Intern will analyze trends and optimize the current processes focusing on efficiency and cost reduction to increase customer satisfaction.

Why Jewelers Mutual:

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Here youll:

• Move fast and embrace change
• Always look for better ways
• Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do:

• Work with team to define and identify trends bottlenecks and areas of improvement
• Assist with developing solutions by preparing and evaluating alternative workflow solutions
• Cross-functional work with internal teams and customers to understand needs and align operations and business goals
• Assist in gathering cleaning and analyzing large datasets related to shipping claims and carrier performance
• Conduct root cause analysis of operational inefficiencies and propose data-driven solutions to streamline workflows
• Support the team on specific logistics projects
• Help create and update standard operating procedures and process documentation for our product.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Youll Bring:

Minimum Qualifications

• Must be pursuing a Bachelors degree in information systems business administration supply chain management or similar field with a graduation date between December 2027 and May 2029
• Proficient using Microsoft Office products
• Strong communication skills
• Strong attention to detail

What We Offer You:

• Collaborative Culture : Work alongside talented passionate peers who value ownership and continuous learning.
• Great Place to Work Certified : Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Intern