Senior AI Engineer

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.As a Senior AI Engineer, you'll join a team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry.What you’ll be doing:Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraphDevelop, test, and maintain backend applications in Python and Java or GoLangWrite clean, efficient, and well-documented code across the full SDLC — development, QA, and releaseDesign and implement data models and database schemasCollaborate with the frontend team to integrate the backend with the user interfacePerform code reviews and ensure code quality standards are metTroubleshoot and debug applications, including AI agent workflows in productionWork with the DevOps team to deploy and manage applications in production (Kubernetes)Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic spaceAbout the team:Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. This team owns data integrations across our shipper/carrier ecosystem and is actively building out FourKites' AI agent capabilities. We are committed to building a high-performing team with software craftsman-thinking, dedicated to developing and enhancing our core platform — and we want you to be a central part of it!Who you are:5+ years of experience as a Backend/Software Developer, with hands-on exposure to AI/agentic systems (deep AI expertise not required, but you should be comfortable in the ecosystem)Python — mandatoryJava or GoLang — proficiency in at least oneHands-on experience (2+ years) with LangGraph or similar agentic frameworksStrong understanding of object-oriented programming principlesExperience with databases such as MySQL, PostgreSQL, or MongoDBFamiliarity with front-end technologies such as HTML, CSS, JavaScript, and ReactGood knowledge of RESTful APIs and microservices architectureWorking knowledge of KubernetesFull Agile SDLC experience — development, QA, and releaseExcellent problem-solving and analytical skillsAbility to work independently and in a team environmentStrong knowledge of Git (branches, submodules, rebasing) and Agile tools such as JIRA and ConfluenceExperience with Amazon Web Services or other cloud services is a plusExcellent oral and written communication skillsWho we are:FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.Compensation: The expected annual base salary range for this role is $140,000 - $180,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.Benefits:FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.Benefits include:Medical, Dental & Vision benefits starting on first day of employment401k Retirement savings with employer matchBonus and incentive compensation as well as employee stock option programEmployer paid life insurance and short term disability insuranceGenerous PTO, global recharge days, and volunteer daysPaid parental leave for all parentsFamily planning and inclusive wellbeing resourcesTechnology reimbursementCommuter benefits for in-office employees (Chicago)Annual Wellness StipendOngoing learning & development opportunities