Senior CX Analytics Lead: Voice of the Customer Insights
$114.72k - $172.08kCitibank (Switzerland) AG
Citibank (Switzerland) AG is looking for a Customer Experience Analytics Senior Lead in Charlotte, NC. This role will focus on translating customer feedback into actionable insights that improve business performance. With 10-15 years of experience in data analysis, the ideal candidate will influence decisions at an executive level. The position offers a salary range of $114,720 - $172,080, alongside comprehensive employee benefits including medical coverage, a 401(k) plan, and paid time off. #J-18808-Ljbffr Citibank (Switzerland) AG
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior CX Analytics Lead: Voice of the Customer Insights in Charlotte, NC vacancy
- Citigroup Inc. is seeking a Customer Experience Analytics Lead in Charlotte, NC, responsible for transforming... ...customer feedback into actionable insights to enhance business performance. This... ...data analysis and proficiency in Voice of the Customer methodologies. The ideal...CustomerSenior
$114.72k - $172.08k
## Customer Experience Analytics Senior Lead -Applyremote type: Hybridlocations: NC-CHARLOTTE... ...8The Customer Experience (CX) Analytics Lead plays a central... ...into clear, actionable insights that drive meaningful... ...responsible for ensuring the Voice of the Customer is accurately...CustomerSeniorFull timeShift work- ...seeking an experienced Director of Homeowner Insights in Charlotte, NC. This role focuses on... ...insights and requires managing major customer insight programs and collaborating across... ...in visualization tools and strong analytical and storytelling capabilities are essential...Customer
$50k - $60k
Global Payments is hiring a CX Research & Modeling Analyst in Charlotte, NC to enhance Voice of the Customer capabilities through text analytics. This role involves designing models using NLP... ...learning to improve customer insights and satisfaction. Candidates should...CustomerPart timeWork at office- A government services provider seeks a Senior eDiscovery Analytics Lead in Charlotte, NC. This role involves providing legal experience and electronic discovery support to federal agencies using Relativity. The ideal candidate should have 5+ years in eDiscovery, exceptional...Senior
$102.5k - $187.9k
...Adobe CJA Developer - Experience Staff / Senior to join their Marketing Transformation... ...designing, developing, and implementing analytics solutions to enhance marketing strategies... ...projects, mentoring, and producing compelling insights. Located in Charlotte, NC, this position...CustomerSenior- Vanguard in Charlotte, North Carolina, is seeking a skilled Data Analyst with at least five years of experience. The role involves acquiring and analyzing structured and unstructured data, creating actionable visualizations, and collaborating with cross-functional teams...Senior
$215k - $355k
...Wells Fargo is seeking a Senior Lead Equipment Finance... ...initiatives, acting as the “voice of the market” for... ...solutions to maintain customer relationships Assist with... ...market Strong analytical, communication, and judgment... ...corporations. News, insights, and perspectives from...CustomerSeniorFull timeWork experience placementWork at office- ...Cloud Services, Inc. is seeking a Senior Manager in Business Strategy &... ...to Product leadership, utilizing analytical capabilities to drive strategic insights and executive recommendations. The... ...ensuring high analytical quality while leading cross-functional initiatives,...SeniorRemote jobFlexible hours
- First Citizens Bank is seeking a highly skilled data analytics professional in Charlotte, NC. The role involves transforming complex payments and fraud data into actionable insights through advanced SQL and BI tools like Power BI and Tableau. Candidates should possess...Senior
- ...will build and execute comprehensive strategies to improve customer engagement, lead quality, and conversion rates while managing a team. The... ...candidate has 6-8 years of relevant experience and a solid analytical mindset, key to optimizing marketing investments. #J-18808...CustomerSenior
Anywhere Real Estate
Charlotte, NC2 days ago $191k - $305k
...Senior Lead Treasury Consultant Wells Fargo's Global Payments &... ...capabilities, healthcare industry insight, and best practices Guide... ...environments Strong analytical capabilities with the ability... ...our focus on building strong customer relationships balanced with...CustomerSeniorWork experience placementWork at office$134.01k
...Analyst-Tech Con-Data and Analytics-DG and C - FSO - Senior Location: Charlotte Other... ...counting on your unique voice and perspective to help EY... ...leadership: We'll give you the insights, coaching and confidence... ...Team or email SSC Customer Support at ssc.customersupport...CustomerSeniorFull timeWork experience placementSummer holidayWork at officeImmediate startMonday to FridayFlexible hoursEY
Charlotte, NC4 days ago$119k - $187k
...Wells Fargo is seeking a Lead Architect in our Architecture... ...real-time streaming-supporting analytics, reporting, and digital personalization... ..., analytics, and business insights. 5+ years of experience... ...our focus on building strong customer relationships balanced with a...CustomerWork experience placementWork at officeWells Fargo
Charlotte, NC5 days ago- A leading logistics company is seeking a Senior Team Manager to lead a team of Claims Handlers and Adjusters. You... ...process within a role focused on customer satisfaction and operational excellence... ...improvements based on data insights. The successful candidate will possess...CustomerSenior
- ...Sr. Scrum Team Lead Technology Modernization BANK is seeking an experienced Scrum Master... ...with the technical aptitude to deliver customer value Collaborates with Agile coaches... ...are not ready; must be able to be a voice of reason Attitude of empowerment: Must...CustomerSenior
Professional Recruiters
Charlotte, NC1 day ago $139k - $239k
...role: Wells Fargo is seeking a Senior Lead Product Manager - Affluent... ...product value propositions, customer experiences, and go-to-... ...customer needs Analyze customer insights, market and competitive dynamics... ...an Agile environment Highly analytical and data-driven, with the...CustomerSeniorFull timeWork experience placement- ...OneMain Financial is looking for a Lead Strategy Analyst to join our Card Analytics team in Charlotte, NC or... ...strategies and provide analytics insights to mitigate losses as well as enable... ...validation, and ad-hoc analyses including customer segmentation, competitive...CustomerLocal areaFlexible hours
- We are looking for a Lead Strategy Analyst to join the Card Analytics team in Charlotte, NC. This is an exciting opportunity... ...strategy and provide analytics insights for business partners and... ...business acumen to understand the customer behavior and develop profitable business...CustomerLocal area
$159k - $254k
...communities, and helping our customers succeed. We believe... ...views provided to senior management, risk committees... ...second line oversight lead across assigned... ..., decision-ready risk insight for senior stakeholders... ...them. Strong judgment, analytical rigor, and communication...CustomerSeniorFull timeWork experience placement- ...locations, we serve millions of customers every day. Guided by... .... Role Summary The Senior Manager, Enterprise Market Insights & Strategy is a senior... ...The ideal candidate is analytically strong, creative, and... ...Key Responsibilities * Lead the end‑to‑end development...CustomerSeniorLocal area
Circle K Stores, Inc.
Charlotte, NC1 day ago - ...Job Description Senior Analytics Engineer (Contract-to-Hire) Overview Join a globally... ...footprint and serving millions of customers daily. This organization is known for... ...modern cloud data platforms Develop insightful dashboards and reports leveraging Power...CustomerSeniorContract workWork at officeRelocation
The Intersect Group
Charlotte, NC1 day ago - iraLogix, Inc. seeks a Senior Reconciliation Specialist based in Charlotte, NC. This role involves defining and executing the reconciliation... ...a Bachelor’s degree in Accounting or Finance and 5-7 years in analytical roles. Key skills include problem-solving, attention to detail,...Senior
- Vanguard is seeking an OmniChannel Program Manager in Charlotte, North Carolina, to lead cross-functional analytics initiatives within Participant Financial Services. This role is crucial in managing analytics requests and improving clarity in prioritization as the organization...Senior
- ...Sr Consultant Perf Analytics - GB07AE We're determined... ...Drive Innovation with Insights. Overview The Risk... ...these values. As a Senior Data Analyst , you... ...efficiency, quality, and customer impact. Develop performance... ...-quality outputs. Lead requirements-gathering...CustomerSeniorTemporary workWork at officeRemote work3 days per week
The Hartford
Charlotte, NC1 day ago $108k - $154k
TIAA seeks a Lead for Structured Products Reporting in Charlotte, NC. This role involves... ...overseeing the CLO lifecycle, providing senior support for reporting, and ensuring accurate... ...and a university degree. Strong analytical and organizational skills are essential,...Senior$133.37k - $156.9k
...a journey to do our best. Helping the customers and businesses we serve to make better... ...evaluation, delivering clear, decision-ready insights that support capital allocation,... ...team effectiveness. Key Responsibilities: Lead analytical support for portfolio strategy and enterprise...CustomerFull timeTemporary workWork experience placementLocal area3 days per week- ...Wells Fargo is seeking a Lead Securities Operations... ...delivering high-impact analytics and automation/AI solutions... ...and mid-level to senior managers to resolve issues... ..., cash payments, customer service, funding operations... ...deliver executive-ready insights and recommendations....CustomerWork experience placementWork at officeRemote work
Wells Fargo
Charlotte, NC2 days ago - Ernst & Young Oman is looking for a Senior Manager in AI & Data for the Health Sector to lead transformative analytics solutions. This role involves managing end-to-end client engagements, developing AI strategies, and mentoring teams. Candidates should have 8-10 years...Senior
$65 - $70 per hour
...Responsibilities Go‑to‑Market Lead platform releases, feature... ...documentation, and ongoing support. Customer Enablement & Training Conduct... ...with end users to surface insights that shape roadmap direction,... ...with the ability to influence senior stakeholders and simplify complex...CustomerSeniorContract workWork experience placementWork at officeLocal areaImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CX Analytics Lead: Voice of the Customer Insights. Be the first to apply!
Related searches
- senior development executive Charlotte, NC
- senior technical manager Charlotte, NC
- senior manager data science Charlotte, NC
- senior platform engineer Charlotte, NC
- senior procurement Charlotte, NC
- senior director product management Charlotte, NC
- senior cost manager Charlotte, NC
- senior compliance officer Charlotte, NC
- senior tax director Charlotte, NC
- senior manager customer operations Charlotte, NC