EV Field Service Technician

About Us

Highland Electric Fleets mission is to make electric fleets accessible and affordable for all enabling communities to realize the benefits of cleaner quieter and healthier fleets.

Highland is North Americas leading provider of Electrification-as-a-Service (EaaS). Founded in 2019 Highland partners with school districts municipalities and fleet operators to make the transition to electric fleets simple and affordable.

Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nations largest electric school bus fleets Highland delivers reliable cost-effective solutions that support local communities and drive the future of transportation.

What You Can Expect from Highland:

Competitive base salary and 10% performance-based bonus program

Mobile work vehicle provided OR work vehicle stipend

Monthly cell phone and internet reimbursement of $130

100% Health Vision and Dental coverage for employees & their dependents

3 weeks accrued Paid Time Off and 5 Sick Days per year

401(k) program and company match

Paid CDL and ASE pathing

A supportive highly collaborative team-oriented environment

The Field Service Technician is enthusiastic about EVs and a self-starter who will work closely with customers to ensure that Highlands electric vehicles and charging stations are working properly and that buses can get students to where they need to be. No day will look the same but responsibilities will include performing original equipment manufacturer-approved testing repairs and troubleshooting customer issues.

Highland will provide the relevant training to repair all local equipment including basic electric vehicle functions Level 2 EV chargers to DC Fast Chargers and communications equipment.

This is a Field position and regional travel will be required.

Key Responsibilities:

• Act as the companys on-site advocate for EVs and EVSBs striving to achieve 90% overall uptime
• Represent the company at customer locations with the highest standards of professional conduct
• Retains a clean and safe work environment and brings any unsafe practices or conditions to management
• Diagnoses malfunctions and performs electric vehicle and charger repairs (e.g. adjust/test steering electrical cooling lubricating braking systems drive trains suspensions power steering units etc.) and related assigned duties within qualification level in accordance with all relevant Federal State/Provincial and local guidelines and requirements. Test-drives vehicles to ensure repair resolved
• Maintain detailed and timely documentation for troubleshooting and repairs records time and materials used for each assignment in asset management platform
• Assist in managing of external support vendors to follow up and document repairs being made to Highlands assets
• Provides repair and maintenance assistance to junior technician staff
• Performs road calls and on the road repairs as assigned.
• Undergo electric vehicle and charger OEM and internal trainings

Desired Qualifications:

• Minimum of 5 years Electrician Electric Vehicle or Medium/Heavy duty truck Fleet repair experience
• Advanced Diagnostic Electrical and AC skills required
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
• Knowledge of MS Suite products
• Possess the recommended tools for a Medium Duty technician as well as electrical diagnostics tooling
• Flexibility to work bus depot hours (early morning to afternoon) and weekends (when on scheduled shift)
• Clean Driving Record is required
• Requirements within 12 months of employment: Commercial Drivers License Required / Minimum 3 ASE certifications required (bonus compensation available if greater) / and Minimum of 4 OEM Certifications required (bonus compensation available if greater)

$80000 - $95000 a year

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC