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Head of IT Service Desk & Incident Management

First Investors Financial Services, Inc.

Stellantis Financial Services, Inc. is looking for a Director of Service Desk & Incident Management in Dallas, Texas. This strategic role oversees Service Desk operations and incident management, ensuring high-quality service delivery and innovation through automation and self-service. The ideal candidate will have over 12 years of technology experience with at least 7 in leadership roles, and a Bachelor's degree in a STEM field. The position offers a hybrid work environment with a focus on team leadership, process improvement, and cross-functional collaboration. #J-18808-Ljbffr First Investors Financial Services, Inc.

Vacancy posted 4 days ago
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