Head of IT Service Desk & Incident Management
First Investors Financial Services, Inc.
Stellantis Financial Services, Inc. is looking for a Director of Service Desk & Incident Management in Dallas, Texas. This strategic role oversees Service Desk operations and incident management, ensuring high-quality service delivery and innovation through automation and self-service. The ideal candidate will have over 12 years of technology experience with at least 7 in leadership roles, and a Bachelor's degree in a STEM field. The position offers a hybrid work environment with a focus on team leadership, process improvement, and cross-functional collaboration. #J-18808-Ljbffr First Investors Financial Services, Inc.
- Stellantis Financial Services is looking for a Director of Service Desk and Incident Management in Dallas, TX. The role oversees the Service Desk and Incident Management functions, ensuring high-quality service delivery and team leadership while driving accountability...SuggestedWork at office2 days per week3 days per week
- Director, Service Desk & Incident Management Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers... ...Leadership team, the Director collaborates on enterprise IT strategy, organizational development, and cross-functional...SuggestedWork at officeImmediate startVisa sponsorshipWork visaMonday to FridayShift work2 days per week3 days per week
- Employer Direct Healthcare is seeking a dynamic lead of Member Services in Dallas, TX. This role will drive the next evolution of our member experience, managing a 200+ Care Advocate contact center. The ideal candidate has over 8 years in customer experience operations...Suggested
- JCPenney in Dallas, Texas, is looking for a Manager, Education Content & Services - Beauty & Salon, responsible for leading the strategy, development, and performance of education content and services. This role aims to elevate sales and customer experiences across stores...Suggested
- Castro Roofing of Texas, Llc. is seeking a Service Field Manager in Dallas, TX to lead and grow a commercial service department. The role requires managing all phases of the service department, building a high-performing team, and ensuring outstanding client experiences...Suggested
- Limelight Health is seeking an IT Service Management Analyst in Dallas, Texas to facilitate the introduction of beneficial changes in a live production environment. The role includes major incident management services, collaboration with project managers, and improving...
- QXO is seeking a Service Manager in Dallas, Texas, to lead rental department service operations. The role involves overseeing technician performance, ensuring equipment reliability, and implementing efficient service workflows. The ideal candidate should have strong leadership...
- ...general contracting, at‑risk construction management and design‑build services for public and private sector... ...Summary Balfour Beatty is seeking an IT Director to join our team in Dallas,... ...and BI/reporting solutions, including incident response, escalation management,...For contractorsWork at officeLocal areaImmediate start
$199k - $299k
...implementing and maintaining network security services enterprise wide? Are you looking for a... ...role requires deep experience in product management and technical expertise in network... ...collaborate with teams and leadership within IT and with business partners to advance our...Work at officeImmediate start- ...technology leadership role within Global IT, established to provide... ...technology stack, maturing shared services, and supporting the onboarding and... ...automate, and optimize.**Security, Incident Oversight & Escalation Management*** Provide executive oversight for...Temporary workWork at officeFlexible hours
- Compass Datacenters is seeking an Operations Incident Manager at our Dallas, TX location to oversee the incident management program. This role requires strong leadership and the ability to innovate through AI and automation, driving operational excellence in our data center...
- Job Description: The Service Manager oversees and coordinates a range of critical IT services including Deskside and Service Desk functions, SCCM (System Center Configuration Manager),... ...resolution times. Implement and maintain incident and request management processes....Work experience placement
- ...build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP)... ...Lens Establish ITSM best practices (Incident, Request, Problem, Change) while adapting... ...required. 8-12+ years of experience in IT support, service desk, or managed...Full timeTemporary workRemote workFlexible hours
- ...is seeking an experienced and strategic IT Director, Retail Technology to lead the... ...business stakeholders, technology vendors, and managed service providers to align technology... ...management tools and practices, including incident management, problem management, change management...Local area
$120k - $150k
...Matching, Corporate Chaplain, Counseling Services, 8 paid holidays, 3 weeks PTO Who are we... ...will love the Fractional CIO role at Velo IT Group! Interested? Here is what you will... ...... Velo is one of the fastestgrowing IT managed service providers in the United States. As...Full timeWork at office- ...A leading IT managed service provider in Dallas is seeking a Fractional CIO to serve as the Chief Information Officer for clients. This full-time, in-office role involves building client relationships and driving technology solutions. The ideal candidate will have over...Full timeWork at office
$19 per hour
...Supervisor, Passenger Services Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage... ...schedules and operational needs Complete required reports, incident documentation, and shift logs accurately and on time Support...Hourly payFull timePart timeWork at officeWorldwideShift workNight shift- ...We are seeking an experienced Service Operations Manager to lead one of our operating companies and... ...prevention initiatives and communicate incidents promptly. Direct and support Service... ...operating plan; collaborate with department heads and controllers on budgeting. Uphold...For contractors
$150k - $190k
RapidSOS is seeking a Director, IT to lead IT operations and oversee the company's application landscape. The role involves building... ...roles within technology companies. The successful candidate will manage daily operations, define IT roadmaps using AI tools, and collaborate...$150k - $190k
...Manager, Production Support & Service Reliability This position is not eligible for immigration sponsorship. The Manager of Production Support... ...Reliability owns the production support operating model, incident management, service levels, release-watch support,...Work at officeLocal areaRemote work2 days per week- ...Purpose of Role Lead and develop the Customer Service team to deliver exceptional and... ...functional collaboration. The Customer Service Manager serves as the strategic bridge between... ...systems and procedures to minimize incidents and improve first‑contact resolution rates...Remote work
- ...to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a... ...followed Helping to resolve customer incidents and working to ensure positive customer... ...Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle...Work at officeLocal areaShift work
- ...Officer to provide key technology leadership across its portfolio. This role involves strategic oversight, IT governance, and collaboration with senior management to drive the Global IT agenda. The ideal candidate will have over 15 years of experience in senior IT roles...
- ...DIRECTOR OF HEALTHCARE SERVICES Job Summary: Responsible for overseeing and coordinating... ...growth areas and strategies. Data Management: Maintain accurate records of... ...Assumes accountability for reporting incidents and complaints according to Agency policy...Local areaFlexible hoursShift workAfternoon shift
- ...Operations Manager GAT is seeking a highly motivated individual, a self-starter and... ...employees while maintaining fast and efficient services. This position requires working in a... ...and implement corrective action for any incident of aircraft damage or employee injury...Full timeWork experience placementWork at officeLocal areaImmediate startShift work
- ...eight years, with at least two years as a Lead, a Supervisor, a Manager, or another leadership role/capacity. This role requires ARRT (... ...of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to...Flexible hours
- Position Summary The Service Supervisor plays a key leadership role in delivering an exceptional... ...at all registers and service desks. Monitor front-end flow and adjust staffing... ..., self-checkout, service desk, and cart management. Maintain proper cash handling...Seasonal workWork at officeFlexible hoursAfternoon shift
$118.7k - $269.9k
Cyber Managed Services -SDC- IAM - Senior Manager At EY, we’re all in to shape your future with confidence... .... Description In a rapidly changing IT environment, clients from all industries... .../or re‑engineer the processes (such as incident management, change management) An...Work experience placementSummer holidayFlexible hours$25 per hour
...control, visitor/contractor registration, key management, and other programs Monitor safety programs including... ...Preparedness Plans Ensure completion of Incident Reports, daily shift reports and respond to calls for service Assist in hiring, training, coaching, counseling...Hourly payFor contractorsLocal areaShift work- Staffing Management Group is seeking a Senior Systems Engineer in Dallas, TX. This role involves consulting, designing, and implementing advanced IT solutions while troubleshooting complex problems and mentoring junior team members. Candidates should have extensive knowledge...Full time
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