Customer Service Representative - Entry-Level

Job Description

Job Description

Get Paid to Learn. Build Your Skills. Help People Every Day. Do you enjoy helping people, solving problems, and making someone's day easier? AGC Auto Glass & Car Care is looking for dependable, people-oriented individuals to join our team. This is an excellent opportunity to start a career without needing previous automotive or customer service experience.

We provide paid training and hands-on guidance to help you succeed. You'll be an important part of the customer experience, helping people understand their vehicle service options and making it easier for them to get the help they need. Compensation:

$34,500 $42,500 per year Responsibilities:

What You'll Do

Welcome customers and respond to questions about our services.

Help customers understand windshield repair, glass replacement, hail damage, and window tinting options.

Assist with appointment scheduling and customer follow-up.

Communicate with customers by phone and through other approved communication channels.

Help organize customer information and service requests.

Learn how to explain service options, pricing, and insurance-related processes accurately.

Identify opportunities to recommend relevant services based on customer needs.

Work with the team to deliver a helpful, professional customer experience.

Qualifications:

What We're Looking For

A friendly, approachable personality.

Clear communication and listening skills.

Dependability, punctuality, and attention to detail.

A willingness to learn and accept coaching.

Comfort using a computer, phone, and basic business software.

The ability to stay organized while helping multiple customers.

No previous automotive or customer service experience is necessary. Experience in retail, hospitality, food service, reception, or other people-facing roles is a plus. Why Join AGC?

Paid training from the start.

Learn valuable customer service and sales skills.

Gain practical knowledge of the automotive service industry.

Work with a local, family-owned business.

Receive ongoing guidance and opportunities to develop professionally.

Explore opportunities for increased responsibility and career advancement based on performance and business needs.

This Could Be the Right Opportunity for You If...

You're looking for your first professional role, want to move beyond retail or restaurant work, or want to develop skills that can lead to a long-term career. We value people who are dependable, coachable, and genuinely interested in helping others. Bring your personality and willingness to learn. We'll help you develop the skills. Apply today to start your career with AGC Auto Glass & Car Care! About Company AGC Auto Glass & Car Care provides reliable, high-quality auto glass and vehicle services with a strong commitment to customer safety, honest service, and professional workmanship. We take pride in delivering dependable solutions while treating every customer with respect and care. Our company is built on

integrity, teamwork, craftsmanship, and customer satisfaction

. We believe in doing the job right, communicating honestly, and creating a positive experience for every customer. At AGC, we’re also committed to building a strong team where people can

learn, grow, take pride in their work, and make a meaningful impact

. Our goal is to be a trusted name in the communities we serve while creating opportunities for our employees to build rewarding careers.