Information Desk Rep - PT (2nd Shift)

Virtua Health Job Opportunity

Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience. Provides accurate information, directions and, receives and responds to all telephone inquiries.

Position Responsibilities:

• Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
• Verifies all staff is wearing ID badge.
• Abides and enforces visiting hour policy and procedure.
• Communicates directions to all locations/departments within the facility.
• Receives and responds to all telephone inquiries and assists visitors with special needs.

Position Qualifications Required / Experience Required:

• 2 years customer service experience.
• Strong verbal communication skills and excellent telephone etiquette.
• Excellent interpersonal skills and team player.
• Required Education: High School diploma or equivalent.

Hourly Rate: $18.36 - $23.60 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.