Maintenance Manager

Job Description

Job Description

Job Title:  Maintenance Manager

Department:  Maintenance 

Reports to:  Chief Operations Officer

Location:  Langhorne, PA

Position Summary

The Maintenance Manager is responsible for overseeing all maintenance activities to ensure the safe, reliable, and efficient operation of plant equipment, machinery, and facilities. This role leads the maintenance team, manages preventive and predictive maintenance programs, coordinates repairs and projects, and drives continuous improvement to minimize equipment downtime and improve operational performance. The Maintenance Manager partners with Operations, Engineering, and site leadership to support production goals, control maintenance costs, and maintain compliance with company safety standards and applicable regulations.

Compensation

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

About Us

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff. 

Key Responsibilities & Expected Results:

• Oversee daily maintenance activities, equipment repairs, troubleshooting, and preventive maintenance schedules to ensure reliable plant operations and minimize downtime.
• Supervise, train, and develop maintenance employees, assign work priorities, monitor performance, and promote accountability and teamwork.
• Develop and maintain preventive and predictive maintenance programs, analyze recurring equipment failures, and implement corrective actions to improve equipment reliability.
• Ensure maintenance activities comply with company safety policies, lockout/tagout (LOTO) procedures, and applicable regulatory requirements.
• Manage maintenance budgets, spare parts inventory, purchasing, and contractor services while identifying cost-saving opportunities.
• Coordinate with Operations to prioritize repairs, schedule maintenance, and minimize disruptions to production and facility operations.
• Monitor maintenance KPIs, including equipment downtime, preventive maintenance completion, work order backlogs, and maintenance costs.
• Support equipment installations, facility upgrades, capital projects, and continuous improvement initiatives to enhance safety, efficiency, and equipment reliability.
• Maintain accurate maintenance records, work orders, equipment history, inspection reports, and compliance documentation.
• Coordinate with vendors and contractors to ensure maintenance services meet safety, quality, and operational expectations.

Key Performance Indicators (KPI’s) 

• Monitor and reduce unplanned downtime affecting production.
• Ensure scheduled preventive maintenance tasks are completed on time.
• Track work order completion, backlog, and overdue maintenance activities.
• Manage labor, parts, contractors, and repair expenses against budget.
• Maintain adherence to maintenance safety procedures and reduce maintenance-related incidents.
• Review an agreed monthly scorecard with the Plant Manager covering on-time PM completion, unplanned downtime, mean time between failures (MTBF), mean time to repair (MTTR), open/overdue work orders, maintenance costs versus budget, and safety action closure.
• Proposed starting benchmark: 95% on-time preventive maintenance completion, subject to confirmation against plant baseline, labor capacity, equipment condition, and approved company standards.
• Track planned versus emergency maintenance work and agree quarterly reliability-improvement priorities with Operations. Establish numeric downtime, MTBF, MTTR, and budget targets only after baseline review

Qualifications and Skills 

Education and Experience

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Maintenance, or a related field preferred; equivalent experience may be considered.
• 5+ years of maintenance experience in a manufacturing, industrial, or heavy-equipment environment.
• Previous supervisory or management experience leading a maintenance team.
• Strong knowledge of mechanical, electrical, hydraulic, pneumatic, and industrial equipment systems.
• Experience with preventive and predictive maintenance programs and maintenance planning.
• Familiarity with maintenance management systems, work orders, spare parts inventory, and budgeting.
• Knowledge of industrial safety requirements, including LOTO and equipment safety procedures.
• Experience in the paper, pulp, sheeting, or similar continuous-process manufacturing industry preferred.

Technical Skills

• Knowledge of industrial maintenance practices, equipment troubleshooting, and repair procedures.
• Experience with preventive and predictive maintenance programs and equipment reliability.
• Understanding of mechanical, electrical, hydraulic, and pneumatic systems.
• Familiarity with maintenance management systems (CMMS), work order tracking, and equipment maintenance records.
• Ability to interpret technical drawings, blueprints, schematics, and equipment manuals.
• Knowledge of industrial safety standards, lockout/tagout (LOTO), and regulatory compliance requirements.
• Experience with maintenance planning, scheduling, budgeting, and spare parts inventory management.
• Proficiency in Microsoft Office applications and maintenance reporting tools.
• Ability to analyze maintenance KPIs, identify trends, and implement corrective actions to reduce downtime.
• Knowledge of manufacturing equipment, facility systems, and continuous improvement practices.

Core Competencies 

• Leadership & Accountability
• Problem-Solving
• Planning & Organization
• Safety Mindset
• Communication & Collaboration
• Decision Making

Success Profile

• Promotes a culture of safety, reliability, and continuous improvement.
• Maintains equipment reliability and minimizes unplanned downtime through effective preventive maintenance and timely repairs.
• Leads and develops a skilled maintenance team that prioritizes safety, accountability, and teamwork.
• Ensures maintenance activities meet safety standards, company policies, and regulatory requirements.
• Improves equipment performance and efficiency through troubleshooting, root cause analysis, and continuous improvement.
• Manages maintenance budgets, spare parts, and contractor services effectively.
• Partners with Operations to support production goals and minimize disruptions.
• Monitors maintenance KPIs to identify improvement opportunities and measure performance.

Working Conditions

Primarily in a manufacturing environment with exposure to noise, machinery, and varying temperatures. Requires regular movement throughout the facility to inspect equipment and oversee maintenance activities while following all safety procedures and wearing required PPE. Flexible hours, overtime, weekends, or on-call availability may be required to support production and maintenance needs.

Attributes for Success

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture. 
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business. 
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly. 
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits 

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family. 
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance. 
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA). 
• Paid holidays, personal days, and vacation days to support work-life balance. 
• A 401K retirement plan with a company match and annual fixed contribution 
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Come be a part of our team and grow with us!

Apply

Please submit your resume, and salary requirements to

No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.