Customer Service Gaming Associate | $1,000 Sign-On Bonus

Job Description

Job Description

Fall Into a New Career with Knighted & Receive a $1,000 Sign-On Bonus!

Bring your passion! We'll teach the skills.

This fall, launch into something new. Join Knighted as a Gaming Associate, where you'll be part of a dynamic, fast-paced team supporting live card room games. Whether you're looking for a fresh start, a stable opportunity as the seasons change, or you're simply ready to grow, there's never been a better time to apply!

As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen attention to detail. This hands-on opportunity is available in both full-time and part-time schedules and is ideal for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us.

Location: Rancho Cordova, CA
Pay Rate: 20–22 per hour, including a $2/hour premium for late-night shifts
Employment Type: Full-time and part-time positions available

• Work Schedule: 4 days per week, 10 hours per shift.
• Weekend Requirement: Friday, Saturday, and Sunday availability is required.
• Shifts: Be prepared to work late-night and overnight hours.
• Training Schedule: M - F, 12 pm - 8 pm

• Work Schedule: 4 days a week, 5 hours a day
• Weekend Requirement: Friday, Saturday, and Sunday availability is required.
• Shifts: Be prepared to work late-night and overnight hours.
• Training Schedule: M - F, 12 pm - 5 pm

Want to see the Gaming Associate role in action? Click here to watch a video. If the link doesn't open, you can also find it by searching Gaming Associate on YouTube.

Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

• Must be 21 years of age or older

• Authorization to work in the U.S.

• Proficient in mental math, including addition, subtraction, multiplication, and division

• Open availability for the casino's 24/7 hours of operation

• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time

• Able to use hands and fingers in a dexterous manner, including rotating wrists, grabbing, pulling, pushing, pinching, painting, and tapping

• Able to lift 5–10 pounds for chip management and bank reconciliation; requirements vary by location

• Able to see, speak, and hear clearly during gameplay

• Has necessary vision capabilities, including close, distance, color, peripheral, and depth perception

• Comfortable with direct communication and giving corrections when needed

• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

• Comprehensive Paid Training: No experience? No problem. Our thorough training program helps you feel fully prepared for the role through hands-on learning and a clear understanding of the job.

• Pay Raises: With each new game mastered and every skill honed through training, you're not just gaining expertise—you're opening the door to increased compensation. Your commitment to excellence supports your professional and financial growth through continuous learning and skill development.

• Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off.

• Community Engagement: Through our Knighted Neighbors program, you can give back through volunteering at local events and supporting meaningful causes. Join a team that values making a difference both inside and outside the casino.

• Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required.

• Career Advancement: Grow your career through clear, achievable pathways into leadership roles. Ninety-nine percent of our current supervisors, managers, and trainers began as Gaming Associates, reflecting our commitment to developing talent from within and supporting long-term professional growth.

Our interview process is designed to help ensure that Knighted is the right fit for you and that you are the right fit for the team.

• Initial Interview: 30 minutes

• Final Interview: 30–45 minutes

• Orientation: 3–4 hours

The $1,000 sign-on bonus will be paid out across three tenure milestones:

• 3 months: $250

• 6 months: $250

• 12 months: $500

Sacramento pay range

$20—$22 USD

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair -chance-act/.

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.