Senior Business Analyst

Medicaid Application Modernization Project

This opportunity is part of a large-scale system modernization effort focused on the development of a new Medicaid application. The work involves assessing business processes, evaluating system requirements, and helping ensure that technology solutions align with broader agency objectives. The position is associated with a team that provides oversight and coordination for Medicaid IT systems, related projects, and interconnected initiatives.

Key Responsibilities:

• Analyze business process workflows, evaluate user needs, and apply business process mapping and re-engineering techniques to improve effectiveness.
• Write detailed descriptions of user needs, program functions, and steps required to develop or modify complex computer programs.
• Prepare solution options, identify risks, and develop financial analyses (including ROI, cost/benefit, and buy/build evaluations).
• Coordinate with outside vendors to define, assign, and evaluate work while ensuring alignment with agency direction for an integrated solution.
• Manage project scope, acceptance, and deployment while monitoring system integration and User Acceptance Testing (UAT).
• Analyze Health and Human Services policies, procedures, and standards to determine their impact on automated systems and functional areas.

Skills & Qualifications: Required Qualifications (Minimum 8 Years Experience in the following):

• Coordinating with external vendors to complete projects and service requests, including defining, assigning, and evaluating their work.
• Developing and reviewing project artifacts such as test cases, requirements documentation and traceability, design, and technical specifications.
• Consulting on system analysis, troubleshooting problems, and supporting solution implementations.
• Managing project scope, acceptance, and deployment, as well as monitoring system integration and User Acceptance Testing (UAT).
• Identifying project risks and difficulties and designing strategies to mitigate or avoid them.
• Performing analysis of Health and Human Services policies, procedures, and standards to determine their effect on automated systems and functional areas.

Preferred Qualifications (3+ Years Experience in the following):

• Experience with Medicaid and CHIP systems and processes.
• Experience using TFS/Azure DevOps (ADO) to create, manage, and maintain requirements throughout the development lifecycle.
• Working in an Agile environment (preferably SAFe).
• Experience using Microsoft products, such as MS Office, SharePoint, and Copilot.
• Demonstrated understanding of enterprise system components such as user interfaces, data layers, infrastructure, and integrations, alongside knowledge of business rules engines, workflow orchestration, and cloud-based solutions.
• Experience updating portfolio project management tools and managing major information resource project information.