Housekeeper (Tuesday-Saturday)

Job Description

Job Description

CREATE A PLACE RESIDENTS ARE PROUD TO CALL HOME

Housekeeper

Full Time

Verena at The Reserve| Williamsburg, VA

A clean, welcoming community can change how a day feels. Your work makes that possible.

At Verena at The Reserve , housekeeping is about more than keeping spaces clean. It helps residents feel comfortable, respected, and proud of the place they call home. We are looking for a thorough, dependable Housekeeper to care for resident apartments and the shared spaces that bring the community together.

This is a hands-on service role for someone who notices the details and takes ownership of the result. You will complete assigned cleaning, sanitizing, linen, and laundry tasks while protecting resident privacy, communicating concerns, and helping create a positive experience for residents, families, prospective residents, and visitors.

What you'll do

Resident apartment care.  Clean and sanitize assigned apartments, including vacuuming, mopping, disinfecting, dusting, cleaning bathrooms, kitchens, and living areas, emptying trash, making beds, and providing linen service where applicable.

Welcoming shared spaces.  Clean public restrooms, hallways, landings, dining areas, activity spaces, lobbies, elevators, model rooms, patios, and designated outdoor areas so the community remains inviting and well cared for.

Linen and laundry support.  Remove linens, towels, bedspreads, and blankets for laundering as needed. Load washers and dryers, fold sheets and towels, and neatly replace clean bedding and pillowcases.

Safe, organized routines.  Use a cleaning cart to transport supplies, follow cleaning and sanitizing procedures, and keep tools and materials orderly and ready for use.

Resident-centered service.  Interact with residents, family members, prospective residents, and visitors with warmth and professionalism while respecting privacy and personal space.

Awareness and communication.  Promptly notify management of hazards, safety concerns, changes in resident status, or other situations that need attention.

Team reliability.  Complete assigned work efficiently, support the community team, and take on other related duties as needed.

About Verena at The Reserve

Verena at The Reserve is a True Connection Communities community in Williamsburg, VA. Here, team members create a welcoming environment where residents feel known, service feels personal, and daily life offers more connection, ease, and possibility. True Connection Communities operates 55+ active adult and independent living communities across the country, guided by our vision, Where Happiness Lives.

What you'll bring

A service mindset.  Strong interpersonal skills and the ability to work courteously with residents, families, guests, prospective residents, and team members.

Attention to detail.  A thorough approach to cleaning and the ability to notice what needs attention before it affects the resident experience.

Respect and discretion.  Sound judgment when working in residents' homes and the ability to protect their privacy.

Clear communication.  Sufficient ability to read, write, speak, understand, and communicate in English to complete work efficiently, effectively, and courteously.

Dependability.  The accountability to complete assigned work, follow established procedures, and contribute consistently to the team.

Benefits

Health coverage.  Medical, dental, and vision plans.

Financial and professional support.  A 401(k) with employer match and tuition reimbursement.

Time away and family support.  Paid holidays, paid time off, and parental leave.

Working environment

This role works throughout the community and may involve exposure to communicable diseases, latex, blood-borne pathogens, cleaning chemicals, infectious or biological hazards, and pets.

Ready to help residents feel at home? Apply today to join Verena at Reserve as a Housekeeper.

Tuesday-Saturday
8:00am/8:30am-3:30pm