PC Technician

PC Technician – Desktop Support / Field Services Location: Manhattan, NY Job Type: 12+ Month Contract Openings: 2 Pay Rate: Up to $23/hr W2 Benefits: No benefits or PTO included Level: Junior Work Environment: Onsite | Office Environment **3rd party resumes will not be considered. USC/GC Only** JOB SUMMARY We are seeking a Junior PC Technician to provide onsite IT support and hardware services in a Manhattan, NY office environment. This role will focus on PC deployment, hardware and software troubleshooting, equipment installation, printer support, and IT asset management. The ideal candidate will have hands-on experience supporting Windows and Mac environments, configuring desktops and laptops, imaging PCs, and providing end-user technical support. KEY RESPONSIBILITIES Provide onsite desktop and field support, including installation, repair, maintenance, and upgrades of PCs, laptops, and peripheral equipment. Troubleshoot hardware, software, operating system, and connectivity issues. Configure and deploy new desktops and laptops using imaging tools, SCCM, and standalone installation methods. Support Windows and Mac operating systems, iOS devices, and Microsoft Office applications. Install, configure, relocate, and maintain network printers, including HP printers and consumable replacements. Perform IT asset management, equipment tracking, inventory updates, and ticket documentation. Assist with software and hardware installations, including remote installation and support. Provide walk-up technical support and assist end users with equipment operation and basic troubleshooting. Escalate unresolved technical issues to the appropriate support teams. Identify recurring technical issues and assist with documenting problem trends. Lift and transport IT equipment weighing up to 40 lbs. REQUIRED QUALIFICATIONS 1+ year of PC, desktop, or field support experience. Hands-on experience with PC hardware installation, configuration, upgrades, and troubleshooting. Experience supporting Windows 10 and Windows 11 environments. Working knowledge of Mac OS and iOS support. Experience with PC imaging, SCCM, or workstation deployments. Familiarity with Active Directory, Microsoft Office 365, and user account administration. Experience with network printers, HP printer configuration, consumable replacements, and equipment moves. Experience with IT ticketing systems and asset management. Strong customer service, communication, and troubleshooting skills. Ability to lift and carry up to 40 lbs. PREFERRED QUALIFICATIONS CompTIA A+, Network+, or Security+ certifications. Lenovo or other hardware vendor certifications. Apple technical training or certifications. High school diploma or GED. WORK ENVIRONMENT Onsite office environment in Manhattan, NY. Supports a walk-up IT kiosk, vending/locker equipment, and network-connected printers. Hands-on technical support involving workstation deployments, hardware maintenance, and end-user assistance.