HVAC Comfort Consultant

Job Description

Job Description

HVAC Comfort Consultant Schedule: Full-Time | Hybrid (Home Office + Field Work)

About Hartzell Heating & Air Conditioning

Hartzell Heating & Air Conditioning is a customer-focused HVAC company known for honest service, clear communication, and dependable solutions. As a growing business, we offer team members the opportunity to grow alongside us and play a key role in shaping our customer experience.

Position Overview

The Comfort Consultant works directly with customers to evaluate comfort concerns, assess HVAC systems, and recommend appropriate solutions. This role is ideal for someone who enjoys customer interaction, problem-solving, and educating homeowners, without being confined to a desk or strictly in the field.

This is a hybrid role , combining in-home consultations and field visits with administrative work completed from a designated home office.

Compensation & Benefits

• Pay Range: Blended compensation plan of base plus commissions based on sales. Target earnings of $150k/year or more
• Company-provided tablet
• Cell phone allowance
• 7 days Paid Time Off (PTO)
• 7 paid holidays
• Medical, dental, and vision insurance
• 401(k)

Why Join Hartzell

• Small company where your performance directly impacts growth and success
• Opportunity to develop professionally as the company expands
• A role that blends autonomy, customer interaction, and variety
• Supportive team environment focused on quality and integrity

Key Responsibilities

• Meet with homeowners to assess comfort issues and HVAC system needs
• Perform system evaluations and identify opportunities for repair, maintenance, or replacement
• Educate customers on HVAC options, energy efficiency, and long-term comfort solutions
• Present recommendations clearly and professionally, helping customers make informed decisions
• Coordinate with internal teams to ensure accurate follow-through and customer satisfaction
• Complete required documentation, proposals, and follow-up communications
• Build trust and long-term relationships with customers

What We're Looking For

• Proven sales experience
• Strong communication and relationship-building skills
• Ability to explain technical concepts in a clear, customer-friendly way
• Organized and comfortable managing your schedule in a hybrid role
• Professional, consultative approach, focused on solutions, not pressure
• Self-motivated and adaptable in a growing company environment
• HVAC knowledge or experience (service, sales, or customer-facing roles) preferred