Volunteer Mobilization Lead

Position Title: Volunteer Mobilization Lead  

Department: Disaster Response Services (DRS) 

Reports to: Director, DRS 

Location: Byron Center, MI (On-Site) 

Status: Full-time, Salaried (36-hour workweek) 

Salary Level: K $68,347 - 76,890 USD

PURPOSE OF POSITION 
The Volunteer Mobilization Lead provides leadership for strengthening, expanding, and sustaining volunteer engagement across Disaster Response Services (DRS). This role implements volunteer recruitment strategies, engagement systems, training initiatives, partnerships, and volunteer experience improvements that increase organizational capacity for disaster response and long-term recovery efforts. 

Working collaboratively with DRS leadership, Program Managers, field teams, churches, volunteers, community partners, and internal stakeholders, this position builds sustainable volunteer mobilization systems, strengthens volunteer leadership pathways, and enhances volunteer participation and retention. 

We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.  

MAJOR DUTIES AND RESPONSIBILITIES 

1. Volunteer Recruitment & Mobilization (30–35%)  

• Implement strategies to recruit, mobilize, and retain volunteers across DRS programming
• Identify new volunteer pipelines and engagement opportunities including churches, schools, community organizations, and strategic partnerships
• Partner with DRS Program Managers to identify volunteer needs and align recruitment strategies with operational priorities, deployment requirements, and program objectives. 
• Develop targeted recruitment initiatives to strengthen volunteer diversity, age distribution, and long-term participation
• Track volunteer engagement trends and recommend strategies to strengthen recruitment and retention outcomes

Volunteer Engagement & Experience (25–30%)  

• Lead initiatives that improve volunteer onboarding, orientation, communication, and overall volunteer experience
• Coordinate with DRS Program Managers and field staff to ensure volunteer onboarding, training, and engagement activities effectively support field operations and volunteer deployment needs
• Coordinate volunteer engagement activities that strengthen volunteer connection, belonging, and long-term participation
• Support development of volunteer leadership pathways and leadership succession strategies
• Coordinate volunteer recognition initiatives and appreciation activities
• Develop systems to gather volunteer feedback and incorporate lessons learned into program improvements

Systems Development & Training (20–25%)  

• Lead the implementation and continuous improvement of volunteer management systems, digital onboarding tools, databases, and communication platforms. 
• Coordinate with Program Managers and field teams to develop volunteer training materials, onboarding resources, and learning opportunities that support program implementation and operational requirements
• Support implementation of new systems and technologies designed to improve volunteer engagement and management
• Monitor volunteer participation data and support reporting processes related to volunteer engagement outcomes
• Develop tools and processes that improve efficiency and scalability of volunteer mobilization systems

Community Partnerships & Network Building (15–20%)  

• Build relationships with churches, community organizations, local disaster recovery groups, and strategic partners that strengthen volunteer engagement
• Support regional engagement initiatives including events, conferences, connection tours, and partnership-building activities
• Work collaboratively with Program Managers to strengthen local relationships and volunteer engagement opportunities within communities where DRS operates
• Represent DRS in volunteer engagement forums, networks, and community events when appropriate
• Support strengthening of community-based disaster response capacity through partnership development
• Cultivate relationships with key volunteer networks and community stakeholders to expand DRS visibility and volunteer engagement opportunities. 

Program Integration & Organizational Support (5–10%) 

• Collaborate closely with Program Managers to identify opportunities where stronger volunteer engagement can improve program outcomes, operational capacity, and community impact
• Collaborate closely with program teams, communications staff, leadership, and field personnel
• Contribute to strategic planning and organizational learning related to volunteer engagement
• Support disaster response activities during periods of increased operational demand
• Perform other duties as assigned 

SUPERVISORY RESPONSIBILITIES  

This position does not have direct supervisory responsibility but provides leadership, coordination, and influence across volunteer networks, partners, and internal teams. 

Personal Attributes  

• Committed to Christ with a compassionate heart and servant attitude consistent with World Renew values
• Passionate about volunteerism, community engagement, and service
• Strong relationship builder with excellent interpersonal skills
• Self-motivated with strong organizational and project management abilities
• Flexible and adaptable within dynamic and rapidly changing environments
• Strong communication and facilitation skills
• Demonstrated ability to motivate and inspire others 

Essential Skills  

• Experience coordinating volunteers, community engagement programs, or partnership development initiatives
• Strong project management and organizational skills
• Experience developing systems, processes, or operational improvements
• Experience facilitating training, presentations, or group engagement activities
• Strong communication skills across diverse stakeholder groups
• Ability to manage multiple priorities simultaneously
• Proficiency with Microsoft Office and digital engagement systems 
• Experience building and maintaining relationships with diverse volunteer populations and community partners
• Ability to analyze volunteer engagement data and translate insights into improvement strategies

EDUCATION AND/OR EXPERIENCE  

To perform this position successfully, the individual should possess: 

• Bachelor's degree in nonprofit management, community development, ministry, communications, emergency management, business, or related field (or equivalent experience)
• Minimum 3–5 years experience in volunteer management, community engagement, program coordination, ministry leadership, nonprofit management, or related fields
• Experience working with volunteers, churches, disaster response, community development, or nonprofit organizations preferred
• Experience with volunteer management systems, event coordination, or community organizing considered an asset 

PHYSICAL DEMANDS  

The physical demands described here are representative of those necessary to successfully perform the essential functions of this position. Reasonable accommodations may be made. 

This role may require occasional lifting, travel, attendance at events, and occasional deployment to disaster response or recovery locations. 

Up to 25% travel within North America will be required. 

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. 

This position operates within a collaborative, fast-paced environment requiring flexibility, strong relationship management skills, and the ability to adapt to changing priorities. 

With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check  

Why Work with World Renew? Values Flexibility! Effective January 2022 full-time positions transitioned to a 36-hour workweek (1,872 hours annually) with Fridays being "Focus Fridays” #nomeetings 

World Renew requires permanent work authorization at time of hire. With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check. Please note that the tentative application deadline for this position will be EOD September 11, 2026 for External Applicants and Internal Applicants, closing date depending on application volume. We encourage all interested candidates to apply before this deadline as we move candidates through our hiring process on a continuous basis.