Assistant Supervisor

Job Description

Job Description

AMPORTS Company Overview

AMPORTS is a leading automotive processing and port operations company providing vehicle processing, accessory installation, logistics support, and related services for major automotive manufacturers throughout the United States. Our teams are committed to operational excellence, safety, quality, and customer service while maintaining compliance with all regulatory requirements.

Summary

The Assistant Supervisor supports daily operational activities to ensure a safe, efficient, and productive work environment. This role assists with overseeing personnel, equipment, and workflow while helping to achieve operational goals and customer expectations. The Assistant Supervisor works closely with leadership, safety, quality, and human resources partners to maintain compliance, support employee development, and drive continuous improvement. This position serves as a key resource for communication, training, and operational coordination across the facility.

Essential Functions

• Ensures compliance with all applicable federal, state, local, and company regulations, policies, and procedures.
• Supports daily operations by monitoring workflow, productivity, equipment utilization, and employee performance.
• Assists with coordinating work assignments to meet operational objectives and customer requirements.
• Maintains a safe and secure work environment through enforcement of safety policies and practices.
• Partners with Quality and Safety teams to ensure adherence to quality standards and corrective actions.
• Communicates operational updates, performance concerns, and business needs to leadership on a regular basis.
• Provides training, coaching, and guidance to employees on job duties, safety procedures, and company expectations.
• Monitors equipment condition and coordinates reporting of maintenance or operational issues.
• Assists in evaluating processes and identifying opportunities to improve operational efficiency and productivity.
• Supports employee engagement by promoting teamwork, accountability, and professional development.
• Maintains accurate operational documentation, records, and reports as required.
• Addresses routine operational issues and escalates significant concerns to leadership as appropriate.
• Promotes positive customer service practices while supporting business objectives.
• Demonstrates leadership by modeling company values, policies, and professional standards.

Competencies

• Strong customer service and relationship-building skills.
• Demonstrated leadership and team-support capabilities.
• Effective verbal and written communication skills.
• Strong organizational and time-management abilities.
• Attention to detail and follow-through.
• Problem-solving and decision-making skills.
• Ability to prioritize work in a fast-paced environment.
• Stress tolerance and adaptability.
• Planning and coordination skills.
• Commitment to workplace safety and compliance.

Supervisory Responsibility

No. This position does not have direct reports but may provide work direction, training, and operational guidance to employees.

Required Education and Experience

• High school diploma, GED, or equivalent required.
• Basic knowledge of human resources regulations and functions.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Experience working in an operational, manufacturing, logistics, transportation, or industrial environment.
• Ability to effectively communicate with employees, customers, and management.
• Ability to maintain confidentiality and exercise sound judgment.
• Understanding of workplace safety requirements and procedures.

Preferred Education and Experience

• Experience supervising or coordinating a unionized workforce.
• Knowledge of labor relations and collective bargaining environments.
• Familiarity with federal and state employment laws and regulations.
• Experience supporting employee training and development initiatives.
• Demonstrated ability to support continuous improvement efforts.
• Working knowledge of safety, HR, and compliance practices.

Knowledge, Skills, and Abilities

• Knowledge of operational workflows and productivity standards.
• Ability to lead by example and influence positive employee behavior.
• Ability to analyze problems and implement practical solutions.
• Strong interpersonal and conflict-resolution skills.
• Ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office applications.
• Ability to learn and apply company policies, procedures, and industry regulations.
• Ability to work independently and collaboratively within a team environment.
• Strong documentation and recordkeeping skills.

Work Environment

• Work is performed in a combination of office, production, shop, and outdoor operational environments.
• Exposure to varying weather conditions, moving equipment, and industrial activities may occur.
• PPE may be required based on operational needs and work location.

Physical Demands

• Regular standing, walking, bending, and reaching.
• Manual dexterity sufficient to operate equipment and handle materials.
• Light physical activity associated with administrative and operational responsibilities.

Position Type / Expected Hours of Work

• Full-time position.
• Standard schedule is generally Monday through Friday, eight-hour day shifts.
• Overtime may be required based on operational needs.

Compensation

This is a non-exempt position with an hourly rate of $22.00 per hour.

Travel

None

Work Authorization / Security Clearance

• Must be eligible to obtain and maintain a Transportation Worker Identification Credential (TWIC).
• Valid driver's license required.

Disclaimer + EEO Statement

AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.