Special Investigator (General) Hybrid #260514-7804AR-001

Special Investigator – State of Connecticut, Department of Public Health We are seeking a dedicated, detail‑oriented individual to serve as a Special Investigator within the Practitioner Licensing and Investigations Section (PLIS) of the Healthcare Quality & Safety Branch. This role supports the Department’s mission to ensure a safe and competent healthcare workforce by investigating complaints related to licensed healthcare practitioners and regulated entities. Position Highlights Location: Hartford, CT Work Schedule: Monday – Friday Work Hours: Full‑time, First Shift Work Environment: Hybrid What We Can Offer You Professional growth and development opportunities Healthy work/life balance About the Practitioner Investigations Unit The Practitioner Investigations Unit is part of the Practitioner Licensing and Investigations Section (PLIS), which licenses nearly 70 healthcare professions. The unit conducts investigations of complaints received about individual healthcare providers and other regulated entities to ensure compliance with state laws, regulations, and professional standards. In This Role, You Will Conduct investigations of alleged violations of state statutes, regulations, and standards related to licensed healthcare practitioners and regulated entities. Interview complainants, witnesses, and subjects of investigations. Secure evidence—including statements, documents, medical records, and other relevant materials. Analyze and evaluate records and data to identify facts, patterns, and compliance concerns. Research applicable laws, regulations, and standards of care. Compile findings and prepare clear, thorough written reports. Respond to public inquiries related to investigations and licensing. Prepare affidavits and other legal documents as required. Testify at administrative hearings and in court. Perform related duties as assigned. Knowledge, Skill and Ability Knowledge of investigatory methods and techniques, relevant state laws and regulations, and professional terminology. Interpersonal, oral and written communication, and interviewing skills. Ability to utilize computer software, including databases and Microsoft Office Suite. Minimum Qualifications Five (5) years of investigatory experience in health care, insurance claims, law enforcement, or a regulatory field. College training in consumer protection, health care, law enforcement, or a closely related field may be substituted for the general experience on the basis of fifteen (15) semester hours per half‑year, up to a maximum of four (4) years for a bachelor’s degree. A master’s degree in a closely related field may be substituted for one additional year of the general experience. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the general experience. Preferred Qualifications Experience in organizing data, evaluating and analyzing proper care and treatment in accordance with federal and state laws. Experience documenting facts, findings, and outcomes. Experience independently writing professional correspondence and reports that convey analysis of facts. Experience using a personal computer, databases, and Microsoft Office Suite, including TEAMS. Experience requesting and reviewing medical records. Experience working with licensed healthcare professionals. Special Requirements May be required to be a Notary Public. May be required to travel. May be required to possess and retain a valid Motor Vehicle Operator’s license. Acknowledgement As defined by Sec. 5‑196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Equal Opportunity Statement The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. #J-18808-Ljbffr State of Connecticut