User Experience Designer III

Experience Designer Submission deadline for interview selection is 10/02 @3PM CT. Open to local non-local candidates. Initial 6 months contract to start - very likely to be longer-termed/ongoing. Tell Us About Your Department Personalization team focus on building long-lasting relationships with Best Buy customers that align with their wants and needs. Our mission is to implement a wholistic approach to personalization on the Best Buy web and the app experience, using advanced technologies and user-centric strategies. The team leverages existing personalization capabilities to surface the right message to the right customers, at the right time. Project Description Personalized home page experience Save for later experience Personalized member experience Position Summary/Job Description As an Experience Designer on the Personalization team, you will work with a highly-collaborative team of experience designers, content designers, researchers, strategists, product managers, and engineers to create compelling human-centered experiences across digital and physical touchpoints. We’re an integral part of Product Experience Design at Best Buy, a team that designs and implements innovative, human, end-to-end experiences for our customers. This role focuses on helping customers through their product discovery journey as well as helping them get the most out of their existing products and services. The Experience Designer: Plays a key role in promoting Human-Centered Design Participates in discovery efforts Communicates design intent Advocates for continuously improving our customer experiences Effectively presents designs, drives consensus, and negotiates trade-offs Works through complex design solutions and understands the underlying technology Effectively manages multiple projects Works in an Agile environment with iterative product development while maintaining a cohesive and holistic view of the end-to-end customer journey Responsibilities Work with experience designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align customer and business needs. Leverage customer research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy. Work with your partners to understand the problem space and foster a shared vision of the future. Partner with customer research, analytics, consumer insights and A/B testing teams on methodology and approach for the vetting and testing of UX strategies. Collaborate with UX leadership on the evolution and continual maturation of our experience design practice and brand expression. Skills Overview What are the top five skills and number of years of experience required to perform this job? Qualifications Online or PDF portfolio, case studies, or presentation that demonstrates experience design knowledge and skills. At least 5 years of experience as an Experience Designer or Product Designer. History demonstrating human centered design, interaction design, information architecture, visual/graphic design, usability standards and best practices. Advanced knowledge of Experience Design principles and deliverables (e.g., designs, wireframes, prototypes). Intermediate to Advanced skills with Figma and Miro or similar programs (e.g., Sketch, InVision, Axure, Mural, Photoshop, Illustrator, Visio, Balsamiq, OmniGraffle). Experience developing prototypes and co-leading workshops and jam sessions. History of proactive communication, storytelling, and interpersonal skills. History of balancing the agile work environment and iterative product development with maintaining a cohesive and holistic view of the overall user journey. Interview Process Overview 1. Round 1 with hiring manager? Intro candidate’s background and qualifications? Hiring manager will talk about the team make, scope, answer questions…etc. Samprasoft