Customer Service Pharmacy Technician

PharMerica Pharmacy TechnicianPharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression.We offer:DailyPayFlexible schedulesCompetitive payShift differentialHealth, dental, vision and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid time offTuition reimbursementNon-retail/Closed-door environmentOur Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!ResponsibilitiesOur Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.This person will:Answer and submit inquiries regarding patient information and medication therapiesTake requests for refill orders, out on pass, patient discharge orders, and special delivery requestsAssist the pharmacist with facility and physician office communicationsObtain patient information for our database by calling patient care representatives and physician officesUtilize judgement in knowing when to escalate issues to the management levelUtilize various programs such as Outlook, Excel and Microsoft WordComplete assigned projects upon request in a timely mannerPerform other tasks as assignedQualificationsHigh school diploma or equivalent is requiredOne year of previous experience with direct client communication - customer servicePrior healthcare/pharmacy experience preferredStrong computer and data entry skillsMust have good oral communication skills, attention to detail, and problem solving skillsPharmacy Technician Certification preferredPharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. BrightSpring Health Services