Transportation Coordinator

JOB SUMMARY :

The Transportation Coordinator, reporting to the Inventory Manager and in close collaboration with the Customer Service Manager, is responsible for coordinating shipments, maintaining accurate system records, and ensuring timely, cost-effective delivery of customer orders. This role supports customer satisfaction, inventory accuracy, freight cost tracking, and compliance with company procedures and regulatory compliance.

ESSENTIAL FUNCTIONS/DUTIES :

• Coordinate and schedule shipments with customers and carriers to meet delivery requirements.
• Enter and maintain accurate shipment data in the ERP system; confirm shipments to relieve inventory.
• Track shipments and resolve delivery, carrier, or documentation issues.
• Record and support reconciliation of freight costs.
• Ensure order, shipment, and inventory accuracy; investigate discrepancies.
• Monitor performance metrics and support process improvements.
• Follow company policies, internal controls, and documentation standards.
• Support company and individual performance goals.

REQUIRED SKILLS & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each key function to required standards while maintaining a professional appearance and attitude. Successful performance includes the ability to apply common sense understanding to carry out instructions furnished in written or oral form.

• High School Diploma or GED
• 2-5 years of experience in transportation, logistics, or order fulfillment
• ERP system experience preferred
• Strong attention to detail, organization, and problem-solving skills
• Working knowledge of transportation processes and basic cost tracking concepts
• Excellent working knowledge of Microsoft 365 applications including Outlook, Excel, word, and Teams.
• Ability to manage multiple orders and priorities in a fast-paced environment

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to navigate various departments of the organization's physical premises.

BENEFITS:

Benefits include Health, Dental, Vision, Life, Short and Long-Term Disability Insurances, Health Savings Accounts, 401(k) matching, Paid Time Off (PTO), and Employee Assistance Program (EAP).