Mortgage Loan Officer - Chesapeake, VA

Mortgage Loan Counselor

Originates first mortgage loans, promotes the financial institution and lending services to the real estate community and helps identify and serve the community's financial needs through home loan counseling, real estate agent seminars and sales meeting, and by participating in and promoting the institutions community actives.

Responsibilities

• Solicits first mortgage loans by going out to clients. Informs prospective loan clients of the institutions underwriting guidelines and applicable government regulations
• Assists loan applicant in completing application and necessary disclosures.
• Completes loan application and pre-processing functions in a timely manner – prepares for review initial disclosure including loan estimates.
• Enters data from new loan applications and other documents into computer system.
• Orders credit reports and other items as needed.
• Answers incoming calls and schedules appointments.
• Provides follow-up on a consistent basis with borrowers, and agents to complete processing.
• Communicates complex approvals or denials to the borrower-agents including real estate agents / builders.
• Responds to inquiries from borrowers regarding status of loans in process.
• Completes necessary information such as log entries and business sourcing.
• Distributes Bank approved marketing materials and general information.
• Actively participates in local business development activities as directed by the Bank.

Qualifications

• HS Diploma or equivalent required.
• Two to four years related mortgage or similar sales experience or equivalent required.
• Thorough working knowledge of real estate documentation, policies, compliance, and procedures
• High level of proficiency with mortgage loan processing and underwriting systems.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• PC proficiency.
• Excellent customer service skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Good judgement with the ability to make timely and sound decisions.
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to effectively present information and respond to questions.
• Ability to effectively communicate with people at all levels and from various backgrounds.

WORKING CONDITIONS:

This position is a remote role that requires traveling out to clients.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular attendance and punctuality are essential functions of every job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and/or hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.