Onsite IT Service Desk Associate - Level I

Systems Plus, Inc. seeks an IT Service Desk Specialist – Level I for our Lackland, TX onsite team. You will be the primary contact for users, delivering real-time support via phone, in person, and live chat, and triaging incidents and service requests to ensure fast resolution. You will handle hardware setup, troubleshooting, and installation of authorized devices, coordinating with GSC for queue management, maintaining LifeTrak access, and overseeing LIS configurations while preserving security #J-18808-Ljbffr Systems Plus, Inc.