Billig Specialist

Position Summary: This position reports to the Lead Billing Specialist and provides end‑to‑end billing execution across all products and customer types, including standard commercial and E‑Rate customers. Responsibilities include accurate order entry, timely invoicing, proper cash application, and effective resolution of billing issues while maintaining compliance with internal controls and billing policies. The Billing Specialist ensures accurate billing for fiber transport, Ethernet, Hosted Voice/OneVoice, Managed Services, and E‑Rate funding programs while being fully cross‑trained to provide redundancy, consistency, and continuity of billing operations. Key Responsibilities Billing Execution & Order Entry: Perform accurate order entry, establish charges, validate service activation dates, and ensure billing aligns with agreements. Monthly Billing Operations: Generate and review invoices, resolve discrepancies, and support billing close deadlines. Cash Application & Payment Research: Apply payments, research discrepancies, and coordinate with Collections. Billing Research & Adjustments: Handle inquiries, prepare credits/rebills, and maintain audit‑ready documentation. E‑Rate Billing Support: Perform invoicing, ensure compliance, and coordinate with E‑Rate specialists. Cross‑Functional Coordination: Partner with Sales, Service Fulfillment, Customer Care, Collections, and Accounting. Controls & Continuous Improvement: Follow policies, support audits, and recommend process enhancements. Offer: $60,000 - $65,000 a year #J-18808-Ljbffr