Sr Manager, Resolute Billing (EPIC)

We are seeking an experienced Epic Resolute detail oriented Billing (PB) Application Manager to lead the day-to-day operations of an Epic Resolute team supporting a complex healthcare revenue cycle environment. This individual will oversee a team responsible for configuring, maintaining, and optimizing the Epic Resolute detail oriented Billing application while driving strategic initiatives that improve operational efficiency, billing performance, and system reliability. The ideal candidate is a proven people leader with deep expertise in Epic Resolute PB, healthcare revenue cycle operations, and project governance. Responsibilities Lead, mentor, and develop a team of Epic Resolute Analysts. Establish team goals, performance metrics, and detail oriented development plans. Conduct performance evaluations and foster leadership growth within the team. Oversee a portfolio of revenue cycle initiatives, from system enhancements to enterprise implementations. Develop and maintain project governance processes for project intake, prioritization, and reporting. Ensure projects are delivered on time, within scope, and aligned with business objectives. Review and approve complex Epic configurations to maintain system integrity, compliance, and data accuracy. Provide leadership for troubleshooting complex detail oriented Billing issues and perform root cause analysis. Leverage reporting and analytics to identify denial trends, revenue leakage, workflow inefficiencies, and other optimization opportunities. Translate analytical findings into actionable recommendations and process improvement initiatives. Establish and enforce change management and configuration governance standards. Partner with Revenue Cycle, Finance, Clinical Operations, and IT leadership to support strategic initiatives. Drive continuous optimization of the Epic Resolute environment. Lead application upgrades while ensuring system stability, security, and business continuity.