District Office Receptionist

Our Mission & Strategic Vision

Our mission is to prepare today's learners for tomorrow's world. We seek to intentionally design an environment where every student is held to high expectations and empowered to reach their full potential as productive, well-rounded humans. Driven by our strategic framework, we are committed to five key pillars of excellence:

• Academic Success: Building strong foundations for lifelong learning.
• Supportive & Safe Schools: Nurturing student well-being and security.
• A Thriving Workforce: Sustaining a dedicated and inspired team.
• Operational Excellence: Meeting evolving district needs with efficiency.
• Community Engagement: Fostering reciprocal, authentic relationships.

Our Portrait of a Graduate serves as our "north star," expanding the definition of success to include both core academic knowledge and the essential competencies our community identifies as vital for our students to leave ready for their next step within their academic journey, future work, and life. By clearly articulating these student-focused outcomes. The entire School District 123 Strategic Framework and Portrait of a Graduate can be found at: plan.d123.org.

Job Requirements

The District Office Receptionist supports the day-to-day operations of the District Office, serving as the first point of contact for visitors at the front entrance and on the main phone line, and assisting with the coordination of substitute teachers (Guest Educators). This position requires frequent public contacts in person, by telephone, or email and requires the application of established policies and procedures, but questions are referred to higher-level authority when a procedure has not been established. Other duties may include maintenance of confidential records, direct contact with students, parents/guardians, staff, and visitors. This position will require a wide variety of clerical tasks, which may require the use of various technologies.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical demands and working conditions required of this position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

Job Qualifications

• High School Diploma
• Previous office experience preferred
• Strong interpersonal skills and friendly disposition
• Excellent oral and written communication skills
• Word processing and computer skills

Direct Supervisor

Assistant Superintendent, may receive assignments from administrative personnel as required or assist with special projects as assigned by District administration.

Essential Functions & Responsibilities

• Demonstrate support of the Oak Lawn-Hometown School District #123 Strategic Framework.
• Uphold the established Board of Education policies, regulations, and administrative procedures.
• Greet, screen, and direct visitors at the District Office entrance, monitoring door access in accordance with District security procedures.
• Answer, screen, and route incoming phone calls and messages, providing accurate information or directing callers to the appropriate staff member.
• Assist with the coordination and management of substitute teachers (Guest Educators), including scheduling support, communication, and recordkeeping.
• May include recordkeeping, database management, document preparation, customer service, communication, and site support.
• Assist administrator and other staff in planning and preparing for meetings, conferences, and workshops.
• May apply knowledge of modern office methods, equipment, and practices, including letter and report writing, receptionist and telephone etiquette, and filing systems; correct English usage, spelling, grammar, and punctuation.
• Handle incoming and outgoing mail.
• Ensure appropriate security and safety methods are employed within the office.
• May organize office workflow to meet deadlines.
• Maintain confidentiality of student records, staff information, and program documentation.
• Communicate and cooperate with colleagues, students, parents/guardians, and the community as needed to meet professional standards.
• Participate in meetings and perform other responsibilities as assigned in accordance with the Board of Education.
• Utilize time management techniques to organize and prioritize work.
• Regular attendance and/or physical presence at the job.

Physical Demands

• Ability to sit/stand for prolonged periods of time.

Terms of Employment

Status: Professional/Technical/Confidential (Non-Represented), Part-Time (25 hours per week, 12:00 PM-5:00 PM, Monday-Friday)
Months/Year: 12-Month

Evaluation

Performance in this position will be evaluated by the Assistant Superintendent or designee in accordance with the Board of Education's policy on Evaluation of Professional Personnel.

The School Board of Oak Lawn-Hometown School District 123 prohibits any and all forms of discrimination and harassment based on race, color, sex, religion, national origin, marital status, age, homelessness, or disability or other basis prohibited by law in any of its programs, services, activities or employment.