OPERATIONS ANALYST I - 64051649

Requisition No: 883437 

Agency: Department of Health

Working Title: OPERATIONS ANALYST I - 64051649

 Pay Plan: Career Service

Position Number: 64051649 

Salary: $42,173.00 - $44,173.00 

Posting Closing Date: 09/20/2026 

Total Compensation Estimator 

This is a Career Service Operations Analyst I position working in the Florida Department of Health in Lee County.

The Operations Analyst position I is a skilled position in the Finance and Accounting department of the Florida Department of Health Lee County. This position is under the supervision of the Finance and accounting Administrator SES. The incumbent will be responsible for the application of professional accounting techniques and perform various clerical and administrative activities working closely with the Finance and Accounting Administrator, as well as providing support in the day-to-to-today operations of the organization.

Operations Analyst I

• Responsible for a semiannually review the internal control and segregation of duties of DOH Lee
• Monitors medicine inventories at the clinics on a quarterly basis.
• Assist HMS EARs/DARS Liaison for DOH- Lee.
• Technician for Swim Voucher Program, receive applications, verify eligibility and assign vouchers.
• Manage the budget for the Swim program, tracking and reconciling transactions.
• Prepare PO, SOW and reports.

Billing

• Uploads Explanation of Benefits (EOB) from insurance companies daily to the Sarasota Billing Hub for processing.
• Collaborate with the Billing liaison with the HMS reports.
• Assist with Insurance verification.
• Continuous quality improvement for billing including but not limited to daily billing audits; provider reports (coding errors, documentation issues, etc.) and provides feedback on findings to Management.
• Performs other duties as assigned by management.
• Assists Billing Operations Analysts I as needed.

Finance Support

• Back up for receiving, distributing, and keeping track of invoices for accounting and mail for all DOH Departments.
• Assist with EARS/payroll reallocation report.
• Run monthly Revenue/Expenses report to find organization codes error.
• Analize correlation between OCAs and billing codes.

Job Enrichment

• Attends in-serviced and participates in conference calls, meetings, and training pertinent to the responsibilities of this position.

Performs other duties as assigned.

  Knowledge, Skills and Abilities:

• Knowledge of general office procedures and practices.
• Knowledge of correct spelling, punctuation & grammar usage.
• Knowledge of standard business formats & styles for letters & business forms.
• Skill in operating a personal computer.
• Ability to operate general office equipment.
• Ability to follow office procedures & practices.
• Ability to organize & maintain filing systems.
• Ability to handle telephone calls in a courteous & effective manner.
• Ability to communicate effectively verbally & in writing.
• Ability to establish & maintain effective working relationships with others.
• Ability to prioritize individual workload.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.
• Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
• Ability to work with occasional loud noises.
• Ability to locate information that is listed alphabetically & numerically.
• Ability to follow instructions.
• Ability to review data for accuracy & completeness.
• Ability to work independently or with minimal supervision.
• Ability to work indoors with occasional temperature changes.
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures

Minimum Qualifications:

• Experience using computers for data entry, email, and office software.
• Ability to review data for accuracy and completeness.
• Skill in organizing documents, maintaining filing systems, and tracking information.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fort Myers

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click ).
• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.