CRC II

Job Description

Job Description

The Safer Foundation is a social service provider to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.

General Summary :

Under the direction of the Chief of Security, the CRC II at the North Lawndale Adult Transition Center will supervise and coordinate the activities of assigned CRC I staff ensuring proper security, training, sanitation, and safety requirements are maintained.

Performance Results Description

The Position is properly performed when all essential duties and responsibilities are executed by following the Safer Values.

Exceeding Expectations, Communication and Collaboration, Integrity and Evidence Based Innovation.

Essential Duties and Responsibilities

Stakeholder Interface

• Manage the facility in the absence of the Administrative Team, utilizing the Duty Administrative Officer for direction and guidance.
• Coordinates transportation of residents to and from work locations, medical appointments, and recreational activities; maintains accurate vehicle records and reports.
• Ensures that proper security, sanitation, and safety requirements are met; maintains surveillance of residents; supervises resident counts, searches for contraband, and the distribution of medication.
• Provides instruction to residents and subordinate staff on emergency procedures; advises supervisor of any emergency situations as they arise.
• Provide guidance to residents on personal matters, public transportation, parole requirements and other areas as required.
• Take responsibility and accountability for the performance of coordinator duties by appropriate staff.
• Immediately notify DAO or CAO anytime a resident test positive for drugs or alcohol or if drugs or alcohol are found in the facility. The DAO or CAO will report the incident to IDOC and confirm that the incident is reportable and who should receive the incident report.
• Send an incident report within one hour of a reportable incident to the IDOC team and local Safer staff.
• Provide immediate notification to the DAO or CAO when there is a major incident in the facility, such as, fighting, or medical emergency. The DAO or CAO will confirm that the incident is reportable and which IDOC staff members should receive the report.
• Ensure that all reportable incidents are reported within one hour after occurrence.
• Prepare and hold roll can daily, conduct uniform inspections, issue warrants, adhere to reporting protocols, make critical decisions, submit reports, monitor count procedure and review documentation daily, complete staff evaluations in a timely manner.
• Attend all scheduled mandatory meetings and training. Be an example of professionalism to staff working under supervisor. Provide assistance, training, and guidance to CRCl staff regarding local policy, departmental rules, and administrative directives.
• Act as liaison between CRC1s and facility program staff, maintenance staff, administrative staff, executive staff, and outside law enforcement agencies when necessary. Oversee and supervising cleaning and Safety and Sanitation.
• Performs other duties as assigned.

Stakeholder Outreach and Recruitment

• Attend all required training sponsored by IDOC and the Safer Institute, including Managers' Forum Develop and complete annual goals accordance with Community Corrections Initiatives
• Plan, schedule and conduct various staff training programs ensuring that all ATC staff are familiar with and competent to observe all applicable directives and procedures and that Safer's mission is fulfilled.
• Serve as the technical and procedural point contact for trainees.
• Participates in the orientation of new facility residents; ensures that residents have been advised of and adhere to rules and regulations of the facility.

Tracking, Document and Reporting

• Conduct and submit timely midyear and annual evaluations on direct reports and participate in designated Supervisory Review Sessions.
• Develop and complete annual goals in accordance with Community Corrections Initiatives.
• Proficiently utilize technology platforms for implementation of data in a timely and accurate manner.
• Reviews reports prepared by assigned staff such as resident count sheets, medication logs and sign out sheets; prepares and maintains records and reports of any unusual resident activities.

Fiscal Reporting and Accountability

• CRC IIs will assume the role of Trainer/Auditor as needed and wm be responsible for planning and conducting operational and financial audits and staff training programs at Safer's Adult Transition Centers and ensure that ATC audits and training systems maintain compliance with the Illinois Department of Corrections (IDOC), American Correctional Association (ACA) and Safer Foundation standards.

Supervision

• Supervises the activities of staff on an assigned shift; assigns duties, provides coaching and development and schedules workloads; Pre-approves and submits time off requests for staff. Participates in the selection of CRC I staff.
• Review staff attendance monthly, make recommendations for staff discipline and or recognition. Conduct and supervise shakedowns of residents' rooms, common area, drug test and conduct strip searches of residents. Oversee inmate movement, monitor use of restraints, monitor use of the armory and holding cells.
• Supervise CRCl's during daily operations, review logbooks, review reports submitted by staff Review, assign, and monitor tasks completed by staff. Oversee all scheduled activities during the shift. Demonstrate proficiency in the use of computers, e-mail Securmanage and Salesforce.

Required Knowledge, Skills and Abilities:

• Hands-on experience and self-sufficiency with Microsoft productivity tools, including Outlook (for email), Office (Word, PowerPoint, Excel), and online collaboration tools (video conferencing, Zoom/Teams, messaging).
• Views and talks to residents as fellow persons. Always maintains a professional distance but also recognizes residents' rights and dignity and treats them with appropriate respect.
• Legible handwriting.
• Gives clear, concise, understandable directions. Strong interpersonal skills; Excellent listener.
• Good observer. Can describe behavior without bias. Able to quickly translate observations appropriate interventions, teaching examples and action. Able to report what is observed, both orally and in writing. Able to use what is heard/seen.
• Presentation and facilitation skills. Knowledge of individual and group behavior.
• Knowledge of security, health. and safety precautions. first aid methods and procedures
• Knowledge of effective supervisory techniques.
• Requires working knowledge of all facility rules and regulations. Requires working knowledge of methods, procedures and techniques utilized in the preparation and maintenance of comprehensive reports.
• Requires ability to effectively communicate in oral and written form. Requires ability to work objectively with persons having a variety of physical, mental, and social challenges.
• Requires ability to maintain an interest in people and sufficient emotional maturity to understand and be helpful to the adult offenders in the program.
• Requires ability to enforce rules and regulations with firmness and impartiality.
• Requires ability to act quickly and effectively in an emergency. Requires ability to make oral and/or written reports.
• Requires ability to establish and maintain a trust relationship with the residents.
• Requires ability to effectively supervise subordinate staff.
• Successful development of staff is required.

Education and Experience:

• Associate’s degree or equivalent experience
• Three years of relative work experience
• Demonstrably successful management experience required. Some experience interacting with high risk populations.

Safer Foundation is a drug-free workplace.