Senior Customer Support Engineer - Hardware & SaaS
Visual Lease Services Inc
A leading real estate technology company is seeking a Customer Support Engineer in Richmond, VA. The ideal candidate will provide advanced technical support, resolving complex customer issues across various platforms while ensuring high customer satisfaction. Responsibilities include troubleshooting hardware and software, documenting issues, and working closely with cross-functional teams. Candidates should possess strong analytical skills, customer service orientation, and a Bachelor's degree. The role offers competitive compensation and comprehensive benefits. #J-18808-Ljbffr
- ...Customer Support Engineer, Matterport - Richmond, VA Job Description CoStar Group is a leading... ...complex issues end-to-end, including hardware troubleshooting and Return Merchandise... ...Qualifications: Experience supporting a SaaS or cloud-based platform Hands on...SuggestedFull timeWork at office
$72k - $90k
...healthcare. We are looking for a Customer Support Engineer to own customer-facing technical work... ...forward with partial information; pull in senior support thoughtfully when warranted... ...facing technical role, preferably in B2B SaaS context (e.g., customer support,...SuggestedFull timeRemote work- ...assigned agencies. This role is largely remote with 80% travel to customer locations across the U.S. You will be responsible for diagnosing... ...experience are required, along with strong problem-solving skills and technical knowledge in SaaS implementations. #J-18808-Ljbffr...SeniorRemote work
- ...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Summary: As a Premium Support... ...our highest-priority enterprise customers. You will bridge the gap between high... ...solve unique air-gapped or hybrid-SaaS challenges. 2. Post-Live Operations...SeniorLocal areaRemote work
$86k - $98.2k
...Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Join to apply for the Senior Associate, L2 Support Engineer (Databolt... ...first 25 applicants Ever since our first credit card customer in 1994, Capital One has recognized that technology and...SeniorPermanent employmentFull timePart timeLocal areaRemote work- ...Capital One is seeking a Senior Manager, Premium Support Engineer to provide technical advocacy and support for enterprise customers. In this role, you'll manage critical customer interactions and lead the technical support journey to ensure success with high-scale data...SeniorRemote work
- QubicaAMF Worldwide - Bowling Products is seeking a Technical Support Specialist to join their team in Mechanicsville, Virginia. In this role, you will assist customers by providing support via various channels, troubleshooting technical issues, and contributing to product...Remote jobWorldwide
- A leading financial services company seeks a Senior Associate, L2 Support Engineer to provide expert-level support for their data security product. The role involves advanced troubleshooting, managing customer issues, and mentoring junior support staff. The ideal candidate...SeniorRemote work
- ...that happen. You'll be empowered to lead, supported to grow, and proud of the impact we... ...technical assistance to internal and external customers and ensure timely and cost-effective... ...center rotation and collaboration with field engineers and local support teams to drive issues...SeniorHourly payTemporary workLocal areaRemote workMonday to Friday
- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote... ...support across our product lines for HCUS customers. This role focuses on more complex... ...responses. Works on 3rd party hardware, software, and network related...SeniorLocal areaRemote workFlexible hoursNight shiftWeekend work
$85k - $100k
...highly skilled and experienced Level 3 Engineer with managerial advancement aspirations... ...excellent problem-solving skills, extraordinary customer service skills, effective project... .... Key Responsibilities: Technical Support and Troubleshooting: Provide escalated...SeniorWork at officeLocal areaFlexible hours- ...A leading data analytics company based in Richmond, Virginia, is seeking an experienced Technical Support Engineer. In this role, you will provide deep technical support for the Teradata Database, working on complex data analytics platforms. The ideal candidate will have...Senior
$21.97 - $42.88 per hour
...Job Description Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week)... ...this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and...Hourly payTemporary workFlexible hoursWeekend work3 days per week$34.55 - $55.19 per hour
...TECHNICAL SUPPORT ENGINEER III WHAT IS THE OPPORTUNITY? This person is a technical expert... ...Provide tier 2 remote pre/post sales customization, installation, training and ongoing technical... ...systems solutions which may include hardware and software products. Diagnose and...Hourly payRemote work- ...care about the people that make up our customers, colleagues, and communities.... ...each other. POSITION TITLE: Senior Operations Systems Support Technician POSITION LOCATION:... ...Support Malware and Virus repairs Hardware and Software Configuration Changes...SeniorWork at officeLocal areaRemote work
- ...highly experienced Business Analyst to support the integration of law enforcement systems... ...10 years of experience, expertise in SaaS/cloud solutions, and strong leadership in... ...Responsibilities include leading business process re-engineering and managing user acceptance testing...Senior
- A leading financial services company is seeking a Senior Manager, Premium Support Engineer specializing in high-scale software support for enterprise customers. This remote role demands extensive experience in technical account management, AWS, and security protocols. Candidates...SeniorRemote work
$120k - $125k
...Chemistry Lab Analyzers across four facilities. This role requires extensive project management experience, specifically in cloud and SaaS implementations, along with strong leadership skills. Candidates must hold an active PMP certification and have a proven background...Senior$80.8k - $92.2k
Capital One is seeking a Senior Associate, Process Manager, to support hardware strategy operations. In this hybrid role, you will ensure the fleet's functionality and align it with user needs by managing the hardware lifecycle. You will assist in strategic planning, fleet...Senior- EY is seeking a Senior Counsel for Products & Platforms in Richmond, Virginia. In this role, you will provide legal support for technology products and platforms, negotiating client-facing... ...advising on legal matters including SaaS and AI technologies. Candidates must have...SeniorFlexible hours
- ...Carter Machinery Company is seeking a Product Support Engineer Manager in Richmond, Virginia. This role involves leading the Product Support Engineer team and providing expert technical support to service departments. Candidates should have at least 15 years of experience...Senior
- ...Understands key issues that happen within the area that they support and drives for issue resolution. Guides and coaches junior team... ...experience Must-Haves (Soft Skills) Communication Customer service experience Degree Requirements Certification Requirements...SeniorWork experience placement
$19.5 - $25.5 per hour
...what matters most, we employ a customer-centric, hard-working, and... ...join our team. Our desktop support technicians are responsible for... ...onsite software and hardware issues on laptops, desktops,... ...annually, which increases with seniority level), paid parental leave (...Hourly payMinimum wageLocal area- ...Chesterfield County Technical Support Analyst Onsite resource to support users in an... ...initial rollout. Completion of various other hardware/software requests as needed. Other tier... ...information and assistance to staff and customers. An ideal candidate will have...Work at officeRemote work
- ...VIRGINIA OFFICE Williams Mullen is seeking a User Support Analyst who will provide unparalleled customer service and technical support. Candidates must be... ...computer platforms including Windows 10. * Test computer hardware performance. * Some End-User training. *...Work at officeRemote work
- ...Provides support activities in an assigned area. Performs equipment exchange and recording... .... Train users on supported software and hardware with understanding of technology from a... ...to provide Technology Support for Customers and to support UPS Core Technology solutions...Hourly payWork at officeFlexible hoursShift work
- ...Amentum is a global leader in advanced engineering and innovative technology solutions, trusted... ...skilled and motivated AI Technology Support Engineer/Analyst to join our dynamic team... ...teams to enhance product performance and customer satisfaction. Key Responsibilities:...Hourly payContract workLocal area
$77.27k - $113.32k
...control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality... ...us on social media. POSITION SUMMARY The Sales Support Engineer serves as a critical technical partner to Sales and customers...- ...reporting services E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for.net based manufacturing applications. Associate to have already help below responsibilities 1..Net Code Fix/...Permanent employmentFull timeWork experience placement
- ...Avaya IP phones This position will support facilities management, site security and... ...a commitment and desire to satisfy our customer by completing all work at the highest level... ...'s associates and management Provide hardware break-fix services for network...Hourly payPermanent employmentFull timeLocal areaRemote workShift work
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