Senior Program Manager

About Us

HSM Company History | HSM HEART Company Values | Who is HSM to our customers?

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.

At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!

What You Will Do

• Lead Complex, Multi-Plant Programs
  
  • You’ll oversee high-visibility programs supporting our School Bus, Commercial Bus, and Furniture manufacturing operations, ensuring structured execution from concept through production.
• Build and Drive Program Governance
  
  • Implement and lead a stage-gate program management system
  • Establish clear milestones, deliverables, and ownership across projects
  • Conduct executive program reviews to evaluate risk, readiness, and performance
  • Maintain disciplined scope, cost, and schedule control
• Align Leaders Across the Organization
  
  • Partner with Engineering, Operations, Supply Chain, Finance, and Quality
  • Provide executive-level program dashboards and updates
  • Lead cross-plant coordination to ensure successful launches
  • Drive decisions that keep programs on track
• Deliver Results in Regulated Manufacturing Environments
  
  • Support product launches and engineering changes
  • Integrate quality frameworks such as IATF 16949, ISO 9001, and VDA 6.3
  • Ensure operational readiness across stamping, welding, assembly, foam, upholstery, and finishing operations
  • Improve margin, efficiency, and operational performance through structured program delivery
• Strengthen Our Program Management Organization
  
  • Mentor project and program managers
  • Improve tools, reporting, and execution standards
  • Help scale a high-performing PMO across the division

Up to 25% travel to manufacturing locations to support program governance and launches.

What You Bring

• Experience
  
  • 8–12+ years managing complex programs in manufacturing environments
  • Proven experience leading cross-functional initiatives with executive visibility
  • Strong experience implementing stage-gate or structured program management systems
  • Background in transportation, automotive-adjacent, or regulated manufacturing
  • Multi-site or multi-plant program leadership experience
• Education
  
  • Bachelor’s degree in Engineering, Operations, Business, or related field
  • PMP certification required
  • Lean Six Sigma or Agile certification a plus
• Leadership Strengths
  
  • Executive-level communication skills
  • Ability to influence without direct authority
  • Strong analytical and financial mindset
  • Comfortable navigating ambiguity and change

Why Join Us

• Health & Wellness : Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire : 401(k) with company match, fully vested from day one.
• Paid Time Off : Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
• On-Site Medical Clinics : Free for you and covered dependents.
• Teladoc : 24/7 access with no copay.
• Professional Development : Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts : Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

EEOC

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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