Lead, Contact Center Operations & Systems
Jobtailor
Jobtailor is seeking a Senior Operations/PM-style leader to own national phone performance, manage data-driven reviews, and oversee contact center platform changes. You will work with Regional Operation Leads to address market-specific issues and drive improvements across front desk and member services workflows. The role requires experience in leading contact center teams, owning phone KPIs, and navigating cross-functional environments with IT and Clinical stakeholders. #J-18808-Ljbffr Jobtailor
Vacancy posted 3 days ago
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