Client Experience Lead: Onboarding & Billing
Keller-Williams-Realty
Keller Williams Realty, LLC in Austin, TX is seeking a Manager, Client Experience to lead a CE team responsible for onboarding, proactive client communications, at-risk client management, and billing inquiries. This role analyzes client feedback and service metrics to drive improved retention and KPI achievement. The position focuses on optimizing Zendesk and DialPad usage, developing engagement strategies, and coordinating billing workflows with cross-functional teams to enhance the overall #J-18808-Ljbffr Keller-Williams-Realty
Vacancy posted 1 day ago
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