Membership Sales Associate - Flying Ace Express Car Wash - Cincinnati

Membership Sales Associate - Flying Ace Express Car Wash Earn a competitive hourly rate of $18.00/hour plus incentive on membership sales. Why You’ll Love Working Here Additional incentive on membership sales Pay increases tied to training and skill development Recognition programs Ongoing training and professional development 50% off retail items Company-provided uniforms Paid vacation (per Employee Manual) Where Clean Cars Begin: Your Role As a Membership Sales Associate, your primary focus is delivering exceptional customer service while helping customers choose the best car wash options. You will educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. Key Responsibilities Sell membership packages and consistently meet or exceed leadership goals. Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs. Achieve personal sales targets, sign‑up goals, and upsell objectives. Drive the store team’s success in meeting Ultimate Wash Club sign‑up goals, directly contributing to membership acquisition and retention. Greet customers warmly and guide them through the car wash process. Engage with customers before and after the wash to ensure complete satisfaction. Handle transactions accurately at the point of sale. Adhere to all safety protocols and guidelines to prevent accidents and injuries. Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction. Maintain a professional appearance in line with company guidelines. Take on additional responsibilities as assigned by management. What You’ll Need to Shine High school diploma or GED. 1–2 years of experience in a customer‑facing role (retail, hospitality, or similar). Positive, outgoing attitude and a passion for delivering great guest experiences. Excellent communication skills and a natural ability to connect with others. Ability to multitask in a fast‑paced environment while staying focused on guest satisfaction. Must be able to work a flexible schedule, including weekends and holidays. Work Environment and Physical Demands Ability to stand and move throughout the site for the entire shift. Capability to work outdoors in all weather conditions. Consistently able to lift 25 lbs.; occasionally up to 50 lbs. Must wear safety equipment when required. Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr Express Wash Concepts