Mortgage Payment Specialist

Results-driven Mortgage Payment Specialist with extensive experience in high-volume financial environments. Expert at managing the end-to-end payment lifecycle, ensuring 100% accuracy in fund allocation, and maintaining strict compliance with federal and state lending regulations. Proven ability to resolve complex escrow discrepancies and streamline reporting processes to enhance operational efficiency. If you are interesting learning more, apply today!

salary: $17.99 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Interface with a CRM-based software UI to update payment status.
• Escalate issues to team leads as soon as they are realized.
• Make payments via web portal.
• Make payments via automated payment processing phone system.
• Make payments via conversation with Customer Service Reps at Carriers.
• Keep track of workload and progress each day.
• Researching payment methods.
• Internal Loss drafts procedure
• Internal Resolutions procedure.

SkillsMortgage InsuranceData ProcessorProcessorCustomer Service (2 years of experience is required)Inbound callsOutbound calls
QualificationsYears of experience: 2 yearsExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on jobs.institutedata.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.