RM Associate

Location:  On site at location listed in job posting.

Summary

Under general supervision, this position provides a variety of full service banking operations for high net worth clients that are simple to moderately complex following strict departmental standards and guidelines.

Responsibilities   

• Assists Private Client Services RM’s in providing financial services to qualified Private Clients as well as relationship management duties. Works under close supervision with focus on developing sales skills and knowledge.  Will manage smaller client accounts as primary point of contact.
• Acts as a primary point of contact for sales and service to some existing clients, supporting Private Client Services in growing markets, with a particular emphasis on serving consumer clients early in their wealth cycle. Answers client inquiries about bank products, services, bank accounts and policies; opens new accounts; promotes cross-selling.  Assists Relationship Manager with processing consumer loans towards closing, and lines up meeting opportunities with Wealth partners.
• Assists Relationship Manager in maintaining a portfolio mix of targeted high value and high potential clients. Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value. Position includes helping Relationship Manager organize client files, calendar, and email to develop closer client relationships. Coordinates with internal partners to position Bank products and services.
• Uncovers prospect needs for products and services and recommends solutions; will have opportunities to help develop sales plans and strategies in future; also will have opportunity in future to help finalize, structure, and close deals with input from supervising relationship manager. In addition will assist relationship manager with client/prospect entertainment opportunities which may occur during evening and/or weekend hours.

Requirements

• Bachelor's degree or equivalent; 2 years of experience required; 2 - 4 years preferred.  
• Proficiency with MS Office Suite

• Good written and oral skills

• Accurate grammar, typing and spelling

• Winning attitude and desire to excel in this highly desirable work environment. Able to adjust to changing work environment.