Event Technical Lead, Audio Visual (Part Time Casual) - Chicago

Event Technical Lead, Audio Visual (Part Time Casual) - Chicago

Position Overview

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

• Equipment Operation
• Customer Service
• Technical Ability
• Systems Knowledge

Job Qualifications

High school diploma required, Associate's degree is preferred. 2-3+ years of customer service or hospitality experience is preferred. 2-3+ years of audio-visual experience is required. A valid driver's license is required for team members in positions that may operate Company vehicles. External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to.

Competencies

Deliver World Class Service, Hospitality, Ownership, Do The Right Thing, Demonstrates Self-Awareness, Drive Results, Ensures Accountability, See The Big Picture, Decision Quality, Manages Complexity, Value People

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.