Branch Sales Specialist | Victor, NY
$23.5 - $26.5 per hourConnected Development
TTI New York
7675 Omnitech Pl
Ste. 130
Victor, NY 14564, USA
Description
The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. Sells company products and services via telephone, Internet, e-mail and fax.
Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!
Our Branch Sales Specialist Team:
- Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the product manager and the manufacturers representative to establish the most competitive pricing by utilizing communication by telephone, fax and email. For price quotes, incumbent may use independent judgment on the product cost by reviewing TTI’s suggested sale price, and pricing history for that customer.
- Performs the duties of an Account Representative, who may not be available, by taking the customer’s calls, pursuing sales and expediting parts.
- Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.
- Facilitates and coordinates large quotes (over 100 line items) with sales and the TTI QS department. Ensures that quotes are getting completed between sales, product and QS and that the final quote is returned to the customer in a timely manner.
- Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements.
- Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on time delivery and return material authorization (RMA) rate.
- Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
- Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors.
- Increases customer account base by compiling list of prospective customer leads from various sources. Number of new customers should grow based on this activity.
- Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
- Works with Regional Credit Manager to resolve customer credit issues by interfacing with both parties to resolve issue and close the sale.
- Performs other related duties as assigned.
Education and Experience Requirements:
- Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.
What we look for:
- Exhibits exceptional knowledge of company products and services.
- Possesses excellent verbal and written communication skills, including excellent presentation skills.
- Exhibits strong analytical, problem solving and negotiation skills.
- Must be organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions and percentages.
- Ability to write reports and correspondence proficiently and professionally.
- Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
- Able to work with minimum supervision and make responsible decisions.
- Possesses working knowledge of company policies, procedures and computer systems.
- Ability to type 40 words per minute.
- Knowledge of Microsoft Office applications (Excel, PowerPoint and Word) at an advanced level required.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.
Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
A reasonable estimate of the current range for this position is $23.50 to $26.50. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. TTI also offers a comprehensive benefits package including two CDHP plans and a PPO plan for medical/pharmacy, dental, vision, life, disability coverages, and paid parental leave. HAS and FSA offerings are available depending on the type of medical plan selected. Also, TTI offers a Safe Harbor 401(k) Plan with matching contributions and a wide variety of other benefits including a tuition reimbursement plan, vacation, fixed and floating holidays, PTO or sick time, bereavement, jury duty, and an employee assistance plan. A more detailed description of our benefit offerings can be found at: Benefits & Culture | TTI, Inc.
What we offer our team members:
- A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
- Educational Assistance (Tuition Reimbursement)
- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
- A strong focus on giving back to our communities through philanthropic opportunities
We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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