Sr Director, Supply Chain

Job Summary:

The Senior Director of Supply Chain is responsible for leading and optimizing the company's end-to-end supply chain strategy, from demand planning, manufacturing, inventory, warehousing, and distribution. This role will deliver a cost-effective supply chain that supports growth while maintaining exceptional customer service, product quality, food safety, and regulatory compliance. The Senior Director will partner closely with Operations, Manufacturing, Procurement, Sales, Finance, and Quality to implement business objectives into an integrated supply chain strategy.

Essential Functions

• Develop and implement a comprehensive end-to-end supply chain strategy aligned with company growth, financial, and customer objectives.
• Lead the demand and supply planning processes, including S&OP, while overseeing supply planning, demand planning, inventory management, warehousing, logistics, and distribution for fluid products, milk powders, and butter.
• Establish processes, systems, and organizational capabilities to support continued business growth.
• Develop supply chain risk-management and business-continuity strategies to improve resilience and mitigate disruptions.

• Provide strategic leadership and direction to the customer service team ensuring exceptional service and operational efficiency.
• Partner closely with Sales teams to improve demand visibility, forecast accuracy, and promotional planning.
• Establish appropriate inventory policies.
• Improve order fulfillment, on time deliver, and customer service.
• Leverage data, analytics and performance metrics to improve supply chain cost and enhance operational performance.
• Partner with Quality teams to ensure supply chain activities meet applicable food safety, quality, regulatory and customer requirements.
• Ensure the supply chain has shelf-life management, traceability, and product integrity.

• Performs other related duties as assigned.

Supervisory Responsibilities:

Lead:

• Clearly communicate the company's vision & goals and how the team's work contributes to them.
• Set a positive example through their own work ethic, attitude, and commitment to quality.
• Develop and empower team members by delegating tasks effectively and providing opportunities for growth and development.

Guide:

• Provide clear instructions and expectations, along with the "why", for tasks and projects.
• Offer regular feedback and coaching to help team members improve their skills and performance.
• Foster a sense of teamwork and shared purpose, emphasizing that the team is stronger together.

Support:

• Recognize and celebrate team accomplishments and individual contributions.
• Advocate for the team's needs and concerns, up, down, and across the organization.
• Encourage and support the team to challenge the status quo, to identify and suggest process improvements, and to embrace innovation.

Qualifications (Knowledge, Skills, and Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.
• Excellent managerial skills, and ability to build, lead, and inspire a team.
• Strong understanding of demand planning, S&OP, inventory management, manufacturing, logistics, and distribution
• Proven track record of delivering measurable improvements in cost, service, inventory, and operational performance.

• Must demonstrate good judgement when carrying out duties as assigned.

Education and/or Experience

• Bachelor’s degree in supply chain management, Operations, Business, or related field
• 10 years or more of progressive supply chain, operations, manufacturing experience, preferably within dairy, food, or similarly complex industry.

Language Skills

English is required as the written and spoken language.

Certificates, Licenses, Registrations

Driving Requirements

Must possess or be able to acquire a state-issued Driver's License.

Equipment

Personal protective equipment including, but not limited to: hearing protection, bump caps, hair and beard nets, gloves, and safety glasses must be used in the performance of duties will be required when working in our manufacturing sites.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The company will make reasonable accommodations that do not cause an undue hardship if such an accommodation enables individuals with disabilities to perform the essential functions of the position. This role is primarily working in an office setting; but on occasion will travel to manufacturing sites.

ADA/FEHA

The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.

EEO

The Company is an equal employment opportunity employer.

Physical Demands

The physical requirements outlined here represent those necessary for successful performance of this position's core responsibilities. Upon request, the company will provide reasonable accommodations for qualified individuals with disabilities to perform these fundamental job duties, provided such accommodations do not create an undue burden on the organization.

• Sitting/Standing/Walking: Each work day the office personnel spend about 75% of their time sitting at their desk while performing computer or manual accounting and other clerical duties. They walk short distances to retrieve and replace files, to photocopy or fax documents, and to interact with other office personnel.
• Lifting/Carrying: Each work day the office personnel rarely carry items weighing over 15 to 20 lbs. Most items would be files or documents weighing less than 10 lbs., and most would be carried short distances. They are directed to seed assistance for heavier items such as a full box of photocopy paper.
• Pushing/Pulling: Each work day the office personnel may occasionally push or pull files, stacks of documents, or boxes of documents, which may be in files or on shelves at any height. They are directed to seek assistance for anything heavy.
• Bending/Stooping: Each work day the office personnel frequently squat or kneel to retrieve and replace files and documents in file drawers or on lower shelves.
• Squatting/Kneeling/Crawling : May assume any combination of these positions during clean-up duties, including kneeling on the floor and crawling under equipment. He/she may squat to use legs for leverage when a large wrench to open product presses.
• Twisting/Turning: Each work day the office personnel extensively twist, turn and move their head, neck, shoulders, arms and hands at various angles performing heavy computer input, and comparing information from their computer monitor with paper documents. While standing or sitting at their workstation, they occasionally twist or turn to retrieve or replace something form an area beside their workstation.
• Climbing/Balancing: Each work day the office personnel may need to walk up and down stairs several times throughout a day.
• Reaching: Each work day the office personnel may reach overhead to retrieve or replace files or documents on high shelves.
• Grasping/Manipulating: Each work day the office personnel need full range of motion in both hands for heavy computer input and for using other office equipment including calculators, typewriter, and fax machines as well as for sorting through and organizing large stacks of documents.