Member Service Representative

Fitness Growth Capital (FGC) Position

Crunch is looking for rock star personalities that have strong customer service skills to help close the club on weekdays and weekends.

Responsibilities include:

• Membership sales
• Greeting all members and guests with a smile
• Checking in all members and guests
• Facilitating messages on club software at member check-in
• Answering phones in a courteous, helpful, professional manner
• Communicating special events to members and guests
• Maintaining an atmosphere that makes members feel welcome
• Facilitating all member requests or forwarding to a manager
• Maintaining a professional disposition at all times
• Selling retail products
• Scheduling member services: tanning, etc.
• Facilitating payment of member services in accordance with company procedures
• Knowing club facility, services, and schedules
• Maintaining a clean and organized work area
• Assisting in all projects as delegated by club management
• Following all policies and procedures in the Employee Handbook

Compensation: $15.00 per hour

Fitness Growth Capital (FGC) is looking for high-energy, positive, and passionate people who are ready to bring the vibes, build a career, and make an impact. Work, fitness, and fun? You're in the right place. At FGC, this isn't just a jobit's your chance to grow, level up, and be part of something bigger. We're all about creating an environment where you can be yourself, push your limits, and have a team behind you every step of the way. We live and breathe a "No Judgments" cultureinclusive, supportive, and built for everyone. No matter where you're starting from, you belong here. Our teams are made up of people who lift each other up, celebrate wins together, and bring energy every single day. And let's be realwe like to have fun while doing it. Our clubs are packed with state-of-the-art equipment, high-energy group fitness classes, and next-level amenities like HydroMassage, tanning, and recovery spaces that keep both our members and our team feeling their best. It's serious fitness without taking ourselves too seriously. At FGC, you won't be left on your own. You'll get real coaching, real support, and real opportunities to grow. Whether it's your first step into fitness or your next big leadership move, we're here to help you build something you're proud of. We're not just building gymswe're building strong teams, great careers, and an environment people love being part of. If you bring the energy, we'll bring the opportunity.

Let's grow. Let's have fun. Let's get to work.