Junior Quality Assurance Analyst

Experience Level Mid-Level (3 or more years of experience) Role Overview The Quality Assurance (QA) Specialist develops and executes comprehensive test plans, scripts, and quality audit procedures to assess product functionality, reliability, performance, and overall quality. This role investigates defect trends and customer-reported issues, conducts quality inspections, analyzes statistical data, and collaborates with operational teams to implement corrective and preventative actions that ensure compliance with quality and regulatory standards. Key Responsibilities Test Planning & Quality Execution Develop, execute, and maintain comprehensive test plans and test scripts to assess product functionality, reliability, and performance. Conduct quality inspections, testing, and audits across production processes to ensure deliverables meet defined quality benchmarks and user expectations. Utilize QA databases, test management software, and computer applications to record test results and manage verification activities. Defect Investigation & Corrective Action Identify, document, and track defects and process anomalies across the operational lifecycle. Investigate product issues and customer feedback to conduct root cause analyses. Recommend, implement, and monitor preventative and corrective action plans (CAPA) to remediate recurring issues and improve operational standards. Data Analysis & Compliance Governance Compile, review, and analyze statistical quality data and performance metrics to identify defect trends. Draft, update, and maintain quality assurance policies, standard operating procedures (SOPs), and testing guidelines. Ensure ongoing compliance with internal quality assurance standards and applicable industry regulatory requirements. Required Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience). 3 or more years of experience in quality assurance, quality inspection, testing, or auditing. Strong computer skills and hands‑on experience utilizing QA databases, test tracking tools, and reporting applications. Demonstrated experience developing and executing structured test plans, test cases, and quality scripts. Experience compiling, analyzing, and reporting on statistical quality data and defect metrics. Must be a local candidate available to work onsite or hybrid as required. Preferred Qualifications Experience drafting and establishing QA standard operating procedures (SOPs) and compliance documentation. Knowledge of industry regulatory standards and quality control frameworks (e.g., ISO, continuous improvement). Experience conducting root‑cause analysis and implementing corrective and preventative action (CAPA) plans. Core Skills & Attributes Strong analytical and problem‑solving skills with high attention to detail. Excellent written and verbal communication skills for documentation and cross-functional coordination. Proactive approach to identifying process improvements, defect trends, and quality risks. Collaborative team player with a customer‑centric mindset and strong organizational skills. Flexible work from home options available. #J-18808-Ljbffr Smart Tech Skills LLC