General Manager

Are you looking for a great job where the work is actually fun? Do you want to work somewhere you can make a difference every single day? We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. As a member of our leadership team, you believe great managers lead from the front. You believe that culture is important; you set the standard for excellence and are comfortable coaching others to achieve success! You believe every child deserves high-quality swim lessons. Reports to: Director of Regional Operations FLSA Status: Exempt Paid training (includes all safety and pool operator certifications) Monthly healthcare stipend Quarterly bonus incentives Company Simple IRA matching Free swim lessons for your immediate family Consistent schedule - no late nights or weekends! Opportunities to specialize in a programming area: infant lessons, special needs lessons, or swim team coaching Position Requirements: High energy – you believe work should be fun and you work to create a positive environment for those around you. A willingness to learn and grow - we will teach you how to swim if you are currently a non-swimmer! Excellent communication and organizational skills – you are clear and able to keep track of deadlines. A problem-solver - able to quickly adapt and support all functions of the school. Passionate about working with children of all ages and ability levels. Able to work either a Sunday - Thursday or Tuesday - Saturday schedule. Duties and Responsibilities: Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction. Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Coaches Deck Supervisors and Teachers on issues related to class scheduling, student progress, customer service and employee performance and training. Provides sales and marketing training to all qualified sales staff. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. Gains knowledge and experience in all technology and software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment. Initiates and oversees workplace employee activities (“Fun” Department) with the goal of maintaining high employee satisfaction. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP. Maintains current certifications and stays up-to-date professionally on the aquatics and management field. Schedules staff and manages payroll reporting. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience High school diploma or GED is required. Bachelor’s degree or higher preferred in business administration, communications, or recreation. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred. Two or more years as a swimming instructor preferred. Certificates and Licenses Maintains active Shallow Water Lifeguard, CPR/AED and First Aid certification (NOT required when applying, but must be willing to achieve certification(s) in the first 60 days of employment). Pool Operator Certification (within first 90 days). Valid driver’s license required. Work Environment : While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Compensation: $60,000.00 - $70,000.00 per year Legal Notice: Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location. #J-18808-Ljbffr