Medical Support Assistant (Advanced)

USA Government Jobs - - Responsibilities: Coordinate with patient care teams to review clinic availability, monitor schedules, and adjust as necessary to optimize clinic utilization; Responsible for patient check-in, ensuring accurate demographic, insurance, and pre-registration, and data collection; Develops and maintain effective communication with patients, clinical teams, VA medical centers, and external agencies; Assist in care coordination during transitions (inpatient to outpatient), notify patients of results, and manage follow-up systems such as, consults and tests; Responsible for scheduling, rescheduling, and canceling appointments; communicate with providers and staff; provide high-quality customer service to Veterans