Xfinity Retail Sales Consultant

Job Summary Hourly base pay: $20.00 per hour. Targeted commission potential allows total compensation to exceed $27.69 per hour. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service during all customer interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret and clarify their account statements and pay their bills in the store. Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert‑level understanding and passion around technology, especially Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Qualifications High School Diploma or equivalent. Adjust to a flexible work schedule, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Strong communication, critical thinking, problem solving, customer‑focused, persuasion, professional integrity, resilience, self‑motivation, teamwork, technical knowledge, and workplace organization skills. 2–5 years of relevant experience in a retail or customer‑service role. Education High School Diploma / GED (Required). Benefits Medical, Dental, and Vision coverage. Comcast Xfinity courtesy services in serviced areas. Discount tickets to Universal Resorts. Paid parental leave. Tuition reimbursement up to $8,000 for full‑time employees. Paid time off. 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Day‑One benefits and additional offerings. Compensation Base Pay: $20.00. Total Target Compensation (Base Pay plus Targeted Commission): $27.69. Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve sales targets. EEO Statement Comcast is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We will provide reasonable accommodation to individuals with disabilities for all phases of the employment process. #J-18808-Ljbffr